Analysis Of Government’s Administration To Vessel Service Industry Of Xiamen Port:a Perspective Of Service-oriented Government

Port shipping service industry has become a critical part of modern port services, and it also has become a very important part to improve Xiamen Port itself. After decades development, the Xiamen port shipping service industry had experienced great change to today’s opened and competitive market, different from previews administration mixed with enterprise, state-owned enterprise monopoly running. At present, this industry developed rapidly and made great contribution to the port development. But this industry’s company scale and service ability are very uneven, different from one to the other. In order to earn business, some companies even using irregular or even illegal methods. Accompanied with Chinese economy’s fast development, the port economy and shipping economy developed dramatically too. Such as Xiamen Port, annual cargo, container and passenger throughput all increased rapidly, ship’s calling shipments much more than previous, and ship becomes larger-size, more modern and speed faster, all these turned into a big demand market ask Xiamen port to provide high-standard and reliable port shipping service. This demand requires the government to strengthen management and service, so that able to ensure and accelerate the industry’s healthy and rapid development, and meet the needs of the port economic and social development.At present, the Xiamen port shipping service industry had became an ordered market which administration separated from enterprises, market fully opened. During the process,"Port Law","Port operation management regulations","Articles of Xiamen Port" and etc port rules and regulations are established. As well the below management and practice are also established, such as:port administration management system, the operating license management, daily business supervision, special supervision business and etc. However, there are still some problems exists in port shipping service industry. For example, the traditional government practice is control but not service, some loopholes exists, bull management, low efficiency, lack of participation after communication, government’s own ability deficiency, and etc.Therefore, the Xiamen Port shipping service administration should refer to "modern public service" mind, following Chinese goal of building a service-oriented government, take part into the reform action, especially using service concept, improve relevant laws and regulations, strengthening institutional reform and inter-departmental coordination, reduce unnecessary administration intervention, provide more administration service, increase the effectiveness and efficiency of administration management, improve management methods, strengthen self-ability.