A Comparative Study On Human Resources Management And Control Mode Of Chinese And Foreign Hotel Group

The rapid growth of China economy in recent years flourished the hospitality industry both in investment and consumption, especially the development of hotel industry. This trend occurred the new cycle of hotel investment. More and more multinational hotel giant optimize the hotel development in China, and invest a number of money for exploring local market. Although, meanwhile, the local hotel industry still in its starting step as compared to the multinational hotel:on the one hand, the local hotels are facing the fierce competition in the external market; on the other hand, they have the problem of the rough managing method, lacking standard, weak strategic accomplishment and lower efficiency in its internal management. So, to find the solving way becomes important. The management control is the process of obtaining and using the resources in focusing on the improving of efficiency and effect for accomplishing the organization’s objective by the managers, consequently, there is great theoretical and realistic meaning to construct the management control theoretical framework which appropriate to the hotel group and the management control mode which suitable to the character of knowledge economic era towards to the problems resolving currently confronted by the local hotel industry.Under the background above mentioned, this article carried out the systemic study and exploration on the hotel management control framework system and the management control tools’innovation by way of integrating the relevant research results of systems, in conjunction with the hotel operation character upon the theoretical background of the human resource management and management control. Meanwhile, the article analyzed the internal human resource management control of hotel group by adopting the method of comparative analysis. These conclusions of theory and case study research will be significant on the instruction of internal management control of our hotel industry, henceforth, which will be enhance the operation performance and core competition for our hotel status quo. This article is divided into six chapters. The first chapter is the introduction part, the paper introduces the research background, significance, thought and framework, research methods and innovations; The second chapter presents the general theory for group human resources control, the enterprise group is discussed, control, human resources management, and other relevant concepts, on the basis of the concept of group human resources control, and points out that the group controls the status and role of human resources. Chapters third and fourth respectively introduced the domestic and control mode and means of human resources of the international brand hotel group, mainly from the hotel group control principles, management control tool and hotel management control, the design of performance indicators, and to evaluate the effect of management control, through the successful experience of international brand hotel group human resources control, put forward domestic hotel group in the Suggestions and countermeasures of controlling human resource; The fifth chapter, a brief summary to this article, further elaborated in this paper, the research train of thought, framework and method, shows that this paper’s point of view, but also to remain to be further studied and discussed briefly listed.The innovative points mainly include:In one side, the topic is novelty, because the author selected hotel industry as the object to match with the hotel group management control. And the research on the relationship between subordinate hotel and hotel group was lack up to now. In another side, the strong practicability is suitable to our hotel industry, compared with the previous research focuses more on practical application of the operation, the thesis presented the human resource planning, recruitment, performance evaluation in detail in the international point of view, and introduced the human resource control system of the hotel group by way of the first hand information. All of these are referenced value for designing and evaluation of management control to our hotel industry.