Study On The Optimization Of Self-Service Equipment Resource Allocation Of Bank Of China Shanghai Branch

In order to meet the needs of the development of banking business and customer service is convenient for business needs, using a variety of information technology, the network communication technology and equipment construction in favor of the clients for access and remittance self-service banking business has become the main channel for banks to expand business. Establishment of self-help bank the bank customer service management, reduce the bank window service pressure, improve the efficiency of banking management. In order to further improve the self-service banking service level, help the bank to establish the competitive advantage, it is necessary to transform and optimize the allocation of resources of existing self-service equipment.This study is based on this research background, a self-service bank equipments management China bank Shanghai branch as the research object specific, detailed on the China bank Shanghai branch self-service terminal equipment renovation project resource allocation optimization problem is studied, and based on the related literature analysis of home and abroad, further automatic terminal equipment resources allocation of the Shanghai branch of the China Bank was studied, and combined with the characteristics of the Shanghai branch of the China Bank automatic terminal equipment renovation project, from the self-service equipment distribution optimization scheme, equipment scheme for combinatorial optimization and equipment management optimization were discussed on the optimization problem of self-service equipment resource allocation China bank Shanghai branch.In the optimization design process equipment distribution, this paper makes use of the analytic hierarchy process based on the model, the equipment integrated application of different areas was determined, and then find out the relative importance of each region. Provide the basis for the reasonable distribution of resources. Secondly, the self-service equipment optimization design process, the linear programming method in this paper, the research was the optimal equipment combination scheme. The self-service equipment resources optimization scheme is presented by using quantitative analysis method, and the real-time effect according to the plan to continue the evaluation.Through the conclusion of the evaluation can be seen, this optimization scheme of self-service banking resources to meet the needs of users, effectively improve the utilization rate of equipment, improve the quality of self-service banking services. Hope that through this study, to understand the way and method of optimizing self-help bank resources, to provide reference and reference value and reasonable arrangement of self-service banking equipment resources.