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The Research On Government Administrative Examination And Approval Efficiency Of Shenbei Distinct Under Perspective Of Public Satisfaction Index

Posted on:2017-02-03Degree:MasterType:Thesis
Country:ChinaCandidate:Z Y DengFull Text:PDF
GTID:2296330482973400Subject:Administrative Management
Abstract/Summary:PDF Full Text Request
Administrative Service Center is built for society and citizens, and it offers one-stop, speedy, efficient and enthusiastic services. We have already built a bridge of communication between government and people, and successfully change the past way of social management. Therefore, some issues are also increasingly brought to the attention of the government personnel, such as how to accelerate the construction of Administrative Service Center, deepen the reform of the government public affairs and realize the government management, optimize the environment of social and economic development, improve the government administrative efficiency and so on. Along with the advance of science and technology, the continuous development of society, the increasing quality of residents, all walks of life has updated the requirements of the step of the work quality and efficiency of Administrative Service Center.The core issue of government management is administrative efficiency, and it is the starting point of the governments at all levels to carry out the administrative management and the basic requirement. Therefore, to promote the efficiency of administrative is directly related to the effectiveness of governance, social stability, economic development and the effective operation of the democratic system in China. For a long time, although our country is developing and constructing administrative service center and reforming the government management mode, but the efficiency of local government administrative can not fulfill people, it hindered the development of public service to a large extent. Even the supply of public products and public services are the unreasonable use of public resources and waste. Therefore, in this paper, our study is based on the administrative efficiency of administrative service center, and we set the Administrative Service Center in Shenbei new district of Shenyang as an example, using a questionnaire method, analyzing the problem of the administrative efficiency, the key research to promote solution paths of administrative efficiency of Administrative Service Center in Shenbei new district of Shenyang, there is also a inevitable requirement of social development and economic progress.This article is divided into six parts. The first part mainly expounds the background and significance of the thesis topic, also related to the detailed narration which view has carried on domestic and foreign literature research results. Also in this paper, the research contents, research methods and main innovation points and deficiencies are all expounded. The second part is relevant concept definition and theoretical basis. For example, public efficiency, Administrative Service Center and the public satisfaction is defined. And put forward the theoretical basis of the study, the social contract theory, new public theory and the theory of electronic government, also expounds the basic factors influencing the administrative efficiency. The third part is the development overview of the Administrative Approval and Service Center in the Shenyang north new district, eventually conclude the efficiency situation of the Administrative Approval and Service Center in the Shenyang north new district according to the questionnaire design and data analysis. The fourth part is based on the content of the third part and the public satisfaction questionnaire results, these two parts generalize specific problems on the administrative efficiency of the Administrative Approval and Service Center in the Shenyang north new district. On the basis of analyzing the specific problems, we could find and analyze the reasons that cause the problem existing in Administrative Approval and Service Center in the Shenyang north new district. The fifth part is about improving the public satisfaction, and the path selection of improving the administrative efficiency of the Administrative Approval and Service Center in the Shenyang north new district. And further instructions for the improvement methods on construction and the satisfaction and the target of public service-oriented government of the Administrative Approval and Service Center in the Shenyang north new district. The sixth part is the relevant conclusions of this study and further expectations.This article innovation lies in the specific research on the administrative examination and approval service efficiency of Administrative Service Center in Shenbei new district, but not broad research on our government. I combine the questionnaire and on-the-spot interviews, and get more rigorous conclusion according to the arrangements and analysis. Due to the time of survey, respondents, survey scope and so on,.there may be some error. Due to the lack of written ability of expression, there may be a certain disadvantages on written expression.
Keywords/Search Tags:Administrative Efficiency, Public Satisfaction, Government Information
PDF Full Text Request
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