| With the rapid development of Chinese market economy and the products is changing from made-in-China to created-in-China, in this process, the management is gradually developing from the low cost production management to quality of management idea, and importance of the quality is recognized gradually by more and more companies, The more effectiveness of quality management is required by the companies and market.This thesis based on S company as the research object, according to "grasp the present situation, discover problems, analyze and solve problems" train of thought, from the product quality management and process quality management theory, combining with the characteristics of the abrasives industry and for the S quality management of the existing problems are analyzed. First of all, from the customer complaints educe products of the company S quality inspection issues. Based on current situation, pointing out the main problem of product quality inspection for S company are unreasonable inspection stand and inspection plan, imperfect appearance inspection standard and unreasonable dimensional inspection sampling plan, and so on. And give corresponding improvement countermeasures. The second, from the internal product quality scrap to drawing out the problem for the process quality management, Analyze the current situation of following aspects who are the aspects of personnel, work environment and process monitoring, and so on. And base on these analyzing to establish improvement plan. Finally, the worsening customer complaints and the depressing internal scrap illustrate the poor quality continuous system for S company. And the main issue drafted out is faulty improvement organization and procedure. The thesis advised actions are to build full-time improvement organization or department and to make an improvement procedure, to establish incentive evaluation system and evaluation system, and attract the employees to actively participate in quality improvement.This thesis provide the references for S company who want to improve product quality control and process quality control experiences, and offer the new reference to other companies who manage production quality and quality improvement. |