Study On Wind Power Service Process Optimization Of F Co., Ltd

With the rapid development of social economy, science and technology, fierce competition, the survival of traditional enterprise has been very difficult. Manufacturing enterprise transformation of service is an important trend of the manufacturing industry development in the world. For traditional manufacturing enterprise, transformation is not an empty work, it’s completion needs to optimize the work of service constantly, and one of the most basic work is the optimization of service process. The optimization of enterprise business process makes the enterprises being more and more competitive, and it play an import role in growth of industry.Chinese wind power industry get rapid development Nearly 10 years, the installed capacity is also growing, so the development brings many demands for services at the same time. Look at the development of the world’s wind power industry, after completing the enterprise’s research and development,production, sales and so on, the embodiment of the value should be verified in the service link,and countless manufacturers and large enterprises which is runs wind power relies on the service to improve enterprise value-added space. As domestic fan manufacturers, F company also need to improve the work efficiency, reduce operating costs, improve service chain industry value, through optimizing service business, and it makes the enterprises being more and more competitive.Based on combing optimization of business process, first,the article describes the definition of process optimization and related theory. As the same time, the article introduces the methods and tools for process optimization. Next, the writer analyzes the service process which is related to F company’s profile, the actual condition of the service process, the analysis of the current service process and existing problems. Then, there is an overview of F company process optimization. Service purposes and principles of process optimization design, the body of the F process design content, the design which support functions work in optimization process, the service process execution work inspection and related system in F company are all the contents in F company process optimization. Moreover, he writer describes the result and implementation in F company after optimizing service process, and the Contents are the measures of the new service process, the data collection and analysis of new process, the result between the old process and the new process. Finally, the writer make a conclusion for F company service process optimization work.