Research On The Government's Response To Social Concern In The Internet Era

At present, China is in a critical period of social transformation, all kinds of conflicts of interest increasingly, citizens are increasingly diverse. Especially the "Internet plus" era, the network has been is an important communication platform,people through the network to safeguard their own interests, to fight corruption, to obtain information about the society, interaction and, on the political, economic, social issues in a variety of opinions, to discuss public affairs, to participate in social life and public opinion. The network behind the hot events reflects people's social concern, is more the awakening of social consciousness, is the expression of public opinion in the network. The network hot events under the background of frequent The government's response to the environment changes, on the idea of government public management,behavior, performance and ability of proposed new challenges. Therefore government of social concern response quality directly affects the credibility of the government,the government's image.Guangzhou as the frontier of the policy of reform and opening to the outside world, in the new media technology, widely used, a huge number of Internet users,network participation in the background of political enthusiasm is high, after the Sun Zhigang incident in 2003 and 2009 Panyu waste incineration events stir the hot events on the network after, in response to social concerns have accumulated certain experience, Guangzhou in information disclosure has walked in the forefront of the country, in response to social concerns continuous attempt and innovation, in the country has a typical demonstration role.But in the increasingly complex of the network of public opinion demands and concerns of the Guangzhou municipal government in response to the community of practice is still facing severe test, the author selected five-year period 2011-2015 Sina micro blogging "daily focus news TOP10" 16 hot events on the network as the research object, and according to the logical connection between the network hot issues of the essence and characteristics and hot events on the network and the government respond to social concern. Fromthe actual conditions of Guangzhou, for the Guangzhou municipal government to respond to community concerns the status analysis, and select a typical case as a case analysis, summed up in the Guangzhou in response to network events and issues of consciousness, content, form, Fruit still faces a response to social concerns is not timely, the response object is not clear, the content in the response pattern and respond in a way that enough diversity, response to lack of effectiveness of the problem. The spirit of service type government, a government with good governance theory as the basis of Guangzhou municipal government agency response will be concerned about the way out, closely linked to the situations of Guangzhou proposed to further strengthen the administrative concept of Guangzhou government services for the people, improve the Guangzhou government response mechanism, institutionalized citizen participation to construct Guangzhou seamless docking of the two response platform, perfect response system construction in Guangzhou five countermeasures to optimize the Guangzhou municipal government in response to social concerns of the path.