The Research On Responsive Evaluation And Promotion Countermeasures Of Mayor's Mailbox Of Government Portal Website

China citizen's democratic consciousness are gradually awakening as the deepening of China's political democratization process,political participation expanding,at the same time,with the development of modern information technology and the transition of public events,actively responding to social public interests has become an important symbol of modern government.And as an important bridge between the government and the public to interact,the Mayor's E-mail address is one of the important channels for expressing public interest demands,but also an important platform of government response to the social public,its response effect is the important embodiment of government ability,This requires the government in the process of public administration should be to improve response to public demand and respond to questions by ability,strengthen the construction of the Mayor's E-mail responsive safeguard citizens' democratic rights and promote social harmony and orderly development.In real life,however,due to various factors,the local government in China at the Mayor's E-mail still exist deficiencies,responsive construction of our country government has brought the huge impact.Therefore,from the public demand perspective,this paper discusses our country local government Mayor's E-mail in response to problems and defects existing in the construction aspect,and put forward corresponding countermeasures,to promote the response ability,our country government to promote the construction of a service-oriented government is of great significance.This article based on the theory of new public service theory and government responding,discussing and researching for government portal website E-mail response construction,by reference to existing research results of responding from domestic and foreign,and the government existing portal website performance evaluation index system..Combining with our country's government portal website situation,they set up a scientific,objective Mayor's E-mail responding evaluation index system from the perspective of public angles.Assessment from ChangSha,ZhuZhou and XiangTan “Mayor's E-mail Address” as the research object,through the methods of simulated users empirical evaluation,after repeating multiple logins this three E-mail adress,collecting datas,getting results,and through the concrete analysis of the evaluation results,they've summarized the shortcomings.Including the government response to consciousness is not strong,the government response system is imperfect and the government response to channel does not open.Finally,based on the evaluation results,the thesis puts forward some relative countermeasures for improving the responsive construction of Mayor's E-mail,Which include the following four aspects: enhancing the responding consciousness of local government officials,increasing evaluation efforts in the government's response,unblocking the construction of the channel of response and maintaining the network security of E-Government platform.In conclusion,this thesis has certain significance of reference in improving the government portal website Mayor's E-mail responsive construction and the response capability of government in the future.