Study On The Performance Evaluation On Chinese Listed Commercial Banks In The Perspective Of Stakeholders

Presently,some design defects in the existing performance evaluation system of commercial banks,caused an unpleasant phenomenon,where actual performance evaluation report cannot truly reflect some behaviors and results in the operating process of commercial banks.Therefore,we can find a theoretical support to promote the performance of commercial banks in our country,by using the stakeholder theory to explain the reason of not achieving a desired effect in performance evaluation and building a new performance evaluation system,which includes four indictors coming from risks,benefits,efficiency and the social responsibility.Firstly,the paper distinguishes the meaning of performance from efficiency based on the efficiency theory and confirms that the object of this study is to evaluate the performance rather than to estimate the efficiency of listed commercial banks in C hina.Secondly,based on the stakeholder theory and contract theory,the paper theoretically analyzed the importance of stakeholders to the performance evaluation of commercial banks and hence confirmed that it is necessary to introduce the indicators of stakeholders',generally replaced with social responsibility indicators,in constructing the performance evaluation system of commercial banks in C hina.Then this paper uses 25 indicators from 3 dimensions to constitute the structure of the performance evaluation system of commercial banks,based on the concept of performance of commercial banks(already confirmed above),combined with related theory.Frankly speaking,in terms of the indictors of efficiency,this paper substitute's technical efficiency for the various inputs and outputs based on the commonly-used methods of the present practice.And before evaluating the performance of commercial banks,the paper calculated the value of index,so the efficiency index will be replaced by technical efficiency alone in the evaluation system.Finally,in order to improve the performance level of C hinese commercial banks and give the direction of the development of them.This paper uses two kinds of evaluation methods-factor analysis and grey correlation analysis,evaluates the performance of 16 listed commercial banks in China from 2010 to 2015 and analyses,and comprehensively explains the reason of performance changing in Chinese commercial banks.After analysis,the paper finds that the performance level of commercial banks in C hina is mainly influenced by the growth potential factor,such as non-performing loan ratio,net profit growth rate,etc.The large growth potential of city commercial banks and joint-stock commercial banks,such as Industrial Bank,Bank of Nanjing,N ingbo Bank,Bank of Beijing and Shanghai Pudding Development Bank usually have a better overall performance,Subsequent trend analysis,the result shows that the overall performance of C hinese commercial bank is on the rise in front of the market-based reform of interest rates,and continue its trend in the new starting point after the market-oriented interest rate reform has being done.