Y Rural Commercial Bank Performance Appraisal Optimization Research

Y Bank is located in the center of China's economy's most dynamic "Yangtze River Delta" economic zone,which is the first batch of joint-stock rural financial institutions.In order to further adapt to the pace of rural financial reform and the bank's own transformation and development,Y Bank since the restructuring since the strengthening of staff management,improve the performance appraisal system,the establishment of profit-oriented management and management system and other aspects of the in-depth exploration,Out of a relatively mature performance appraisal program and performance work experience.At the same time,the bank in the head office functions of the assessment and profit-oriented,customer-centered performance appraisal concept in the implementation process there are some problems and confusion.How to solve the problem in the process of profit assessment has become a new problem to be solved in the development of Y Bank.Y Bank is currently on the head office functions of the relatively rough assessment,the main features are: First,the assessment cycle for the first time;Second,the task issued mode,the beginning of the head office according to the strategic objectives to the departments to issue the corresponding assessment indicators;Assessment indicators are mainly for the more extensive operating indicators;Fourth,the assessment results are mainly used in the department head of the post,rank adjustment and department heads of the year-end performance calculation.Which led to the existence of departmental assessment of the existence of the examination cycle is too long,the assessment indicators are too extensive,there is no complete functional departments performance appraisal system and other issues For the above analysis,Y Bank can promote the performance appraisal of the functions of the head office by shortening the assessment period,the fine assessment object and the evaluation index and the establishment of the functional performance appraisal system matching the management system.Combined with the current trend of bank performance appraisal point of view,the assessment of Y banking functional departments mainly in the following areas:(1)assessment of object classification classification,different categories corresponding to different evaluation programs.According to the contents of the duties of various departments,before,in the background of the division,and according to their respective departments of the business and responsibilities,the use of different ways to assess the difference.(2)For the front office mainly through the cause system reform,the establishment of profit-oriented business department of the system of assessment mechanism;for the central and foreign departments are mainly through the promotion of process banking management,based on the process of bank performance appraisal system.(3)In the assessment tool,the functional departments of the assessment tool in the original key performance indicators(KPI)assessment,the target task(GS)assessment based on the introduction of Balanced Scorecard(BSC)assessment,the formation of BSC and KPI assessment Use the assessment tool.Y Bank in the line performance appraisal according to different products and customer management system and customer service groups on the different organizational structure and personnel line segmentation,divided into different lines.The matching performance appraisal subject is divided into two parts: the line and the organization,and the scale of the bar is 8: 2.The assessment of the staff of each line are taken into account the secondary assessment of the branch,mainly based on the sub-assessment of the sub-approach and the signing of the task form,by the sub-assessment to the people.And in the line assessment,according to the different lines of business,tasks and integrated management and other aspects of assessment.But in the profit-oriented,customer-centered performance appraisal concept of the implementation process there are some problems and confusionThis need to "efficiency-oriented" business ideas,the whole line of assessment-oriented to the profit assessment changes,the performance evaluation of the line also need to proceed from the profit assessment,optimize the existing profit assessment methods,more rational to develop a scientific Profit assessment model.At the same time to clarify the rules of profit distribution between the lines,so that the division of labor and work together to organize the strategic objectives of the completion of efforts.