Study On Forklift Delivery Process Optimization Of JH Company

With the development of China's logistics industry,forklift as a logistics equipment,showing a good momentum of development.More and more imported forklift brands to China,with the domestic forklift industry competition,hoping to occupy a place in the Chinese market.JH company to enter into China as a global strategic cooperation supplier,with good product quality and advanced marketing model to quickly open the market,ranking jumped to the top two imported forklift in china.The market economy is constantly changing,the customer requirements continue to improve,enterprises face changes to corresponding strategy adjustment,accurate and timely order delivery ability is an important factor in forklift industry has the superiority in the market competition,has attracted the attention of corporate management.In this paper,order delivery as the research object,in order to improve customer satisfaction and shorten the delivery time for the purpose of.In JH company,through the sales order forecast accuracy and order management process optimization,the corresponding management measures to achieve this goal.Sales order forecast accuracy is reflected in the data can be accurately predicted,the first order to the factory production,the customer signed the contract after the production time to wait for direct delivery.Order management process optimization is the optimization of the actual operation process of enterprise employees,and the good mode can shorten the operation time of each link and improve the work efficiency.According to the current situation of JH company in order management,focuses on the analysis of the current JH company's sales forecast method and order management proc ess,points out the problems existing in the sales forecast and order management process problems.The basic theory and method in the field of home and abroad,respectively using JH forklift sales order forecast moving average method and exponential smooth ing method,and test it,finally established the moving average method can effectively model of JH forklift based prediction greatly improves the prediction accuracy of both can meet the needs of customers and to prevent the backlog of inventory,improve c ustomer satisfaction.Then,combined with the existing order management process,using the fishbone diagram method to find out problems existing in the process,in-depth analysis and dig out the root causes;using ECRS method to reduce no value link and me rge duplicate links,retain some process of rearrangement and simplification,let the process run more smoothly,improve the service efficiency and the speed of information transfer combined with the specific;an order,to test the validity of process opti mization.In order to ensure the smooth implementation of the above improvements,the paper puts forward effective proposals for JH company.With the development of economic globalization and the trend of industry competition intensified,forklift enterprises how to improve the ability of order delivery,timely and quickly meet customer needs,is the key of forklift enterprises gain advantages in the competition.In this paper,the research of JH company's order accurate forecast and order flow optimization can provide some enlightenment for the forklift industry.