Optimization Of Performance Appraisal Plan At Qingyun Co.Ltd.

Construction and installation industry features in long term implementation,various projects,prevailing subcontract and independent products(i.e.projects),which determines the uniqueness in its management.This can be seen as different subordination of management and executive staff,enormous gaps among educational background of staff,high turnover,difficult carrying out of performance appraisal(PA).As a rapidly expanding company,Qingyun Construction Co.Ltd.(Qingyun)faces the constraint of backward performance management,affecting the long term development.In this context,the dissertation analyzes the problems existing in current PA system and the failed to be implemented system,so as to optimize the PA plan and lay the foundation for improving staff performance.Thus,the dissertation reviews the relevant concepts,development and current research fields of PA.Based on summary of PA procedure and popular methods,the dissertation selects balanced scorecard(BS)as the theoretical tool for later analysis.There are two perspectives on analyzing the PA of Qingyun.First of all,the consistently implemented system has problems including: 1)unclear PA indicators,lacking of incentives for staff;2)informal implementation process,lacking of developing the potential of staff;3)undifferentiated assessment results,lacking of encouragement to staff.Secondly,a newly developed PA system has problems in: 1)complex assessment standard,lacking of rigor;2)single assessment methods,lacking of flexibility;3)negative assessment orientation,lacking of motivation.Such analysis is incorporated into four perspectives of BSC.As a result,BSC is employed for scanning Qingyun's strategic environment,shaping its strategic framework and disintegrating its strategic goals from financial,customer,internal business and learning and growth perspectives.Guided by these disintegrated goals,PA aims and indicators are set for each department.Finally,the PA system for the company is built on the foundation of department PA system.Based on the new PA system implementation plan,supporting mechanisms are advised,including: 1)institution(planning,appealing and feedback);2)organization(supervising,management and execution)and 3)staff(leaders,executives and supporters).