Research On Family Broadband Business Process Reengineering Of Shihezi Mobile Corporation

Enterprise environment with the economic globalization and the development of information technology has undergone tremendous changes,but also accompanied by a business management revolution occurred.In this international situation,business process management came into being.New management theory and system and the corresponding technical means also followed.Business management theory then began to pass into China,but the introduction of practice is not very long.East and West culture and philosophy have a certain degree of difference,in the face of such a different,how to learn its enterprises in China under what conditions can be a better understanding of this theory and play,these are we will The common problem facing.On the basis of absorbing the relevant theoretical research results at home and abroad,this paper analyzes the business process of Shihezi Mobile Company with its own actual situation.The purpose of this paper is to make use of the methods and tools of business process reengineering theory,start from the improvement of information processing and circulation efficiency in the enterprise,break the barriers between departments,solve the problem of unclear responsibilities.To meet the current competitive requirements of the broadband business process.In this paper,we use the methods of literature research,investigation,case analysis and other research methods,from the table and in the shallow depth of a comprehensive analysis of Shihezi mobile current problems and broadband business status quo.And finally put forward from the three aspects of team,planning and evaluation model,the resource review,business opening,complaint handling and fault repair these key nodes to re-planning and reform for the company's sustainable development to provide protection.At the same time,in the implementation process also need performance appraisal,maintenance and other management system as a safeguard measure,and constantly narrow the gap between enterprises and competitors,adapt to the needs of competitive situation.Specifically,this article has six parts.This paper first summarizes the purpose and significance of the topic,expounds the basic connotation of enterprise process management and enterprise capability theory and the research status quo at home and abroad,and explains the research content,method and innovation of this topic.The second part introduces the theoretical knowledge of business process reengineering,including the definition,connotation and characteristics of process reengineering,and elaborates the methods and steps of process reengineering,and expounds the relevant principles.The third division analyzes the current business process status of Shihezi Mobile Company.The fourth part puts forward the concrete reconstruction plan for the existing problems.The fifth part puts forward the safeguard measures to implement the reconstruction from the aspects of performance appraisal,process maintenance and management,and operational strategy.The sixth part analyzes the efficiency of the process reengineering.