Research On The Protection Of Consumer Rights And Interests In Banking Industry

Finance is the economic development of the artery,China's economic development cannot leave the banking financial support,create win-win equality and open financial cooperation platform is to promote the further development of economic construction of our country recent focus,which is inseparable from the financial consumers to actively participate in,ensure financial consumer rights and interests is to achieve this grand blueprint of the public.The current environment,perfecting the financial consumers' rights and interests safeguard system construction is urgent.Based on banking financial consumers of Jining as the main research object,with the basic theory as the starting point,the system combed the related research present situation,discussed the necessity of banking industry to strengthen the financial consumers' rights and interests safeguard On the subject,in this paper,using the questionnaire survey to collect data,by building a structural equation model,analyzes the financial rights in connection with consumers' satisfaction,a quantitative evaluation model,on the relationship between the two analysis summary From property rights and consumers' right to know fair trading right of financial privacy and claims in accordance with the five aspects to measure the financial consumers' rights and interests protection situation.This paper argues that,at present our country banking financial consumer rights and interests safeguard system also has many problems,and perfect the financial regulatory system,unified financial regulatory system,strengthen the construction of financial laws and regulations,expand the rights of channel,in order to solve the financial consumer disputes,safeguard banking financial consumer rights and interests,to maintain financial market stability.