Research On The Capability Evaluation System Of Financial Sharing Service Center Based On CMM Theory Take W Company As An Example

As an innovative management model,the financial sharing service center is an innovative means for large-scale group companies to achieve financial transformation.It can effectively improve the internal business processes of the group,reduce operating costs,simplify financial processes,and play a catalytic role in the standardization of the company.Under the background of economic globalization,W Company established the company's own financial sharing service center in order to expand the company's international and domestic business and enhance the overall competitiveness of the company.However,at present,most companies pay more attention to the construction of financial sharing service centers,while neglecting the evaluation of the maturity of the financial sharing service center,and cannot accurately optimize the service centers.By introducing the theory of CMM capability maturity,a FSSC-CMM evaluation model is established for the maturity of the financial sharing service center.The ratings of the FSSC-CMM model are divided into five levels of maturity:initial level,repeatable level,defined level,managed level,and optimized level.The four key indicators of process setting management,information system management,personnel organization management,and operation management system are used as the first-level assessment indicators for the evaluation of financial shared service center capabilities.For each indicator,16 secondary evaluation indicators are also subdivided.Afinancial shared service center capability evaluation system consisting of43 three-level evaluation indicators.Finally,through the combination of AHP and fuzzy comprehensive evaluation method,the W company's financial shared service center capability maturity is evaluated and suggestions for improvement are proposed.The innovative performance of this paper analyzes the capabilities of the service center by combining the characteristics of the nuclear power industry and the innovative management approach of the financial sharing service center;and by using the ideas of the CMM theory and combining it with the evaluation of the capability maturity system of the financial shared service center,The FSSC-CMM evaluation system model.Based on the results of the full-text calculation,it can be concluded that the evaluation result of W company's financial sharing service center capability maturity is 3.7051.The maturity of the company's financial shared service center can be divided into the fourth-level "managed level" and the "optimized level".Description W's Financial Shared Service Center has a relatively high standard process and a relatively systematic information system.The management system is clear and the staff members have high quality.