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The Performance Evaluation Of Rural Power Grid Service

Posted on:2019-11-21Degree:MasterType:Thesis
Country:ChinaCandidate:Y R OuFull Text:PDF
GTID:2392330596488514Subject:Public Administration
Abstract/Summary:PDF Full Text Request
Performance evaluation as the core structure of contemporary social organization management system.After the reform of the administration system was formally promoted,the domestic public sector quickly introduced the relevant definition of performance appraisal and enhanced the integrated service level based on the performance appraisal plan.Based on the premise of integrating efficiency and performance as the dominant theory,the performance evaluation starts with the ultimate goal of public service and takes the overall social interest as an important starting point to make overall consideration of the rights and interests of the relevant service agencies as the overall performance evaluation system One of the key guidelines.In order to cater for the latest trend of contemporary power system reform,improve the service standard of power service agencies in rural areas and optimize the overall power grid service system,the dissertation discusses from the perspective of public satisfaction and adopts the related research of modern performance evaluation to explore the relationship between rural power grid service agencies Public characteristics,improve the trend and objective requirements for the existence of management,so as to achieve public satisfaction as the core performance evaluation system.Binzhou Power Supply Company was used as an analysis case in the analysis.On the basis of a large-scale survey,it explores the recognition of rural residents and relevant practitioners for the grid system.With reference to the relevant analysis information,further opinions and strategies are put forward to optimize the comprehensive performance of grid service agencies and improve the comprehensive satisfaction of grid service.First,based on performance evaluation and satisfaction,the dissertation discusses the basic properties and construction goals of rural power grid services on the basis of the above studies and conducts specific discussions on the basis of the above studies.The paper aims at the performance structure and indicators of public satisfaction Specific elaboration of the work.Secondly,taking the case of Binzhou Power Supply Company as a foundation and analyzing the factors of supporting performance in this perspective,we discuss the influencing factors in all aspects of performance evaluation in this perspective and proceed with the actual research results of the thesis to conclude that the overall performance level should be improved The corresponding opinion.Based on the analysis of the paper's modeling and analysis and the analysis of Binzhou power supply enterprises,the service philosophy,attitude,approach,expectation,perception and satisfaction are the core elements of public satisfaction.So in the process of specific performance appraisal,we need to focus on the evaluation of such factors,thereby enhancing the overall performance level.Based on the results of the research,the paper improves the performance evaluation of Binzhou Power Supply Company based on multiple perspectives,such as corporate culture,process reengineering,personalization and brand building.
Keywords/Search Tags:electricity services, performance evaluation
PDF Full Text Request
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