| Product quality is the most important factor in the market competition,which often determines the survival of enterprise s.Quality management improvement is the guarantee of enterprise competitiveness and the core of the enterprise product quality,it is an extremely complex and s ystematic task an d a very important key project.The preventive quality management level of the enterprise often determines the quality of the products and the future development level of enterprises.Although Bosch Changsha p lant is a branch of the Bosch group,which is one of the world’s top 500 enterprises,there are still many imperfections in quality management.Therefore,in recent years,Bosch Changsha plant has been exploring and researching the establishment of preventive quality management methods which can promote the development of enterprises.Based on the analysis of the current situation and problems of quality management in Bosch Changsha plant,this paper puts forward the preventive quality improvement scheme an d the conditions and expected results of its implementation.First of all,we can understand the company’s management status in the eyes of employees based on the feedback samples through questionnaire surve y,and find out the advantages and disadvantages of the existing quality management through SWOT analysis method,and then design a practical quality improvement approach: by adjusting the quality organization structure,to reduce the complexity,making the quality management process clearer and clearer.The cycle confirmation method is applied to realize the real-time monitoring of production from the management level to the production line staffs.By optimizing the problem solving solution,we gradually develop the spirit of problems solving and systematize the process of handling customer complaints.In order to ensure the effective implementation of the strategy,an excellent enterprise quality culture is established,emphasizing the leadership role of the management,ensuring the timeliness of informa tion transmission,and ensuring the continuous and effective implementation of the improvement plan.Finally,the effect of Bosch quality management improvement plan is estimated according to the improved target.Based on these quality improvement study,not only established the preventive quality management approach,but also increased the real products quality,decreased the product cost and made the quality as the profit center of Bosch Changsha plant.Additionally,these study can be as references for other companies,and can help them to find out their own preventive quality management practices in coordinate to their actual situation. |
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