Design Of Mutual Assistance Service Platform For Visually Impaired People

The inconvenience of going out to participate in social activities and the extreme psychological problems of social communication are the reasons why the visually impaired group is difficult to integrate into social activities,so alleviating and solving these two problems can also promote the integration of this group into the construction of a new society.With the continuous improvement of social productivity in modern society,letting more and more disabled people join the social construction is a development direction of building a higher civilized society.The vigorous development of modern technology has made 5G communication,GPS positioning,artificial intelligence and other basic technologies mature,and also laid a solid technical foundation for the visually impaired to integrate into the society.The research of this topic takes service design as the guiding ideology,designing a safe and convenient navigation stick for the travel of visually impaired users,and providing a service platform for social issues with equality and mutual assistance,in many ways to solve the current difficulties for visually impaired people to integrate into society and discerning people Groups and visually impaired people do not have sufficient knowledge about issues such as lack of understanding,and establish an equal communication platform by blurring the physiological attributes of the clients.Equal communication channels can not only help visually impaired people overcome psychological problems such as social fear,but also allow the visually impaired people to better understand visual impairment.Crowd,the safety guarantee of the offline navigation stick when joining the line,to achieve the dual protection of physical and psychological.The mutual assistance platform service system for the visually impaired will include the following five aspects:First: Flexible application of the theoretical methods of service design to the design of special products for visually impaired people,an overview of service design theory,and the use of service design process methods to conduct user surveys and product analysis insights on research individuals and products.Both the special mental state of the visually impaired and the volunteers motives for public welfare behavior are the basic conditions of the study.Through analysis of the various factors in the mutual assistance service system for the special population,we can explore service opportunities,determine service points,and predict service development.Orientation,complete the construction of service process model.Second: Use questionnaire surveys and user interviews to understand the living conditions and psychological needs of modern visually impaired people.Explore the volunteers’ motivations for public welfare activities with actual public welfare projects,and establish an equal and respectful communication environment between visually impaired and people with vision.Third: Aiming at the design of the terminal interface for special people in the design of UI design influence factors that are different from those used by people with clear eyes,establish an APP interface that conforms to the habits of the visually impaired people.Fourth: By inviting a visually impaired person to design an actual travel record,to obtain the psychological and physiological changes at various points in time when the visually impaired people travel.Based on such a piece of travel information,itsummarizes the travel habits and changes in perception of this group of people,and establishes a clear and clear user emotional experience map and user journey map.Build and design a service blueprint so that service objects have a better service experience when walking out.Fifth: Aiming at the unique human-computer interaction principles of visually impaired people,software and hardware technology analysis,color psychological analysis,etc.to assist in the design of navigation stick products,and provide a theoretical basis for the design of future navigation sticks.This article will comb the entire design process elements through a combination of theory and practice,combining online mutual assistance platforms and offline navigation sticks to achieve psychological and physical assistance for special populations and integrate the visually impaired into society Provide more services and design practical products and application cases.