Research On Public Service Of Subdistrict Offices From The Perspective Of New Era

As a dispatched agency of the government,the office as a direct face of the masses,as a grass-roots government institutions,is not only the responsibility of the administrative departments but also the responsibilities of social management.They should not only carry out social management,but also carry out social services.They are the executor of the government's specific policies.With the rapid progress of urbanization,the grass-roots offices assume management responsibility unabated,village relocation,resettlement of the villagers,city management,city appearance and so on work is trivial,but the office had a lot of problems in the actual work,the responsibilities of various departments clear division of responsibilities,cross,on the current situation,performance often work overtime for staff struggling to cope with the work,work,work efficiency is not high,the effect is not good.Combined with the actual work of the office,although the office is not a government agency in the administrative position,it has assumed the responsibility of the government,directly dealing with the masses on the front line of serving the people.To improve the problem of Street Office of public service capacity,from the study of many aspects of the street public service ability improve,can improve the basic office work efficiency,and increase the satisfaction of the masses and the government,to build a service-oriented government,improve government ability and lay a solid foundation.In January 2017,the national development and Reform Commission formally issued a document and decided to support the construction of the National Central City in Zhengzhou.In the construction of the National Center of Zhengzhou City,high tech Zone as the core area of National Innovation Zone,but also plays a basic system of governance of High-tech Zone,especially to bear the "cell" functions of the office,put forward more strict standards and higher requirements,the office of much-needed injection of new ideas,to to improve the existing short board of previous work and the lack of problem oriented to guide the improvement of the performance and the lack of.This is the office of FY Zhengzhou high tech Industrial Development Zone as a case study.In the first part of the introduction,the background of the topic,the significance of the topic,the domestic and foreign research review and the research ideas and methods are expounded.The second part introduces the related theories of the public service capacity of the sub district offices.The concept of the public service ability of the street office is combed,and the concepts of service government,public service ability and so on are explained respectively.The concept of the public service ability of the street office is clearly defined,and the contents of the office and the public service provided by the author are introduced,and the service government is put forward.The third part from the perspective of the public service capacity of the sub district offices,the relevant requirements of service quality and efficiency,smooth feedback mechanism and service concept are set forth.The fourth part summarizes the five problems existing in the FY office,namely,the lack of strict organizational structure,the unadvanced concept and methods of public service management,the ambiguity of the function orientation,the poor effectiveness of the work and the unreasonable structure of the personnel.Te fifth part puts forward five reasons why the public capacity is not high at present,from the lagging of laws and regulations,limited service function,limited effectiveness of work,poor quality of administrative personnel,shortage of innovation ability and so on.The sixth part reasons are deeply analyzed,and the measures to improve the public service ability of the office are put forward from five aspects,namely,to clearly define the main responsibility and service function,to further strengthen the concept of public service,to introduce the multi supply body model of public service,to improve the training mechanism,to improve the personal accomplishment,to try the work idea and to innovate the way and method.