Investigation Analysis And Proposals Of Job Satisfaction And Turnover Tendency About C Bank Employee

Along with the improving progress of national economic system,China's banking industry has now opened door embracing outside competitors.On account of the internal and external pressures,Rural Commercial Banks(RCBs),as a critical part of national economic system,are gradually transforming themselves to be able to think and operate like Modern Commercial Banks(MCBs).In the matter of this,maintaining effective Human Resource(HR)is a basic prerequisite to assure RCBs' revolution.While regarding the inherent defects,system flexibility and process agility for example,RCBs have to face a rising labor turnover rate that stagnate their transformation process.How to recruit qualified personnel effectively and keep competent ones is now becoming a realistic problem in front of RCBs and urges immediate response measures.This paper analyzes factors those fluctuate labor turnover inclination based on previous literature researches,and starts research through employee satisfaction investigation in the case of Rural Commercial Bank C.The research clarifies nine influencing dimensions including salary,occupation promotion,performance appraisal,training and education,corporate culture,career achievement,interpersonal relationship,working environment,system and process.According to reliability assessment on SPSS,factor analysis and cross analysis,it is clear that the main reason of resignation is composed of low salary,poor promotion,unreasonable performance appraisal,and lack of career achievement.On the basis of research finding,it is recommended to optimize HR management by rising salary level,broaden promotion channel,rationalizing performance appraisal and improving employee sense of achievement.This study focuses on a specific instance of rural commercial bank,reveals influencing factors toward employee resignation behaviors,and proposes practical suggestions and countermeasures.In consideration of its representativeness,the finding could be helpful for other relevant studies,and as a reference for RCBs(or other kind of financial institute)improving employee satisfaction.