The Components And Promoting Mechanism Of The Public Service Dynamic Adaptability In The Customs

Due to the aggravation of countries’ competition and the awakening of citizens’right consciousness,Customs public service is facing plenty of challenges which come from complicated environment situations.In this background,"How to better adapt to the environmen" and addressing the existing issues of the public service ability became government’s priority problems which urge Customs to seek for self-advancement.In recent years,Customs targets "Service Type" and emphasizes "Guard the Gateway of Country" and "Devote to Service" these two principles,moreover,Customs also vigorously propels the construction of public service ability and constantly adapts service requirements towards mankind and variation of other environmental factors in order to positively optimize the level of public service,however,because of the inherent drawbacks of the bureaucracy and residue of departments’ standard thoughts,there are some problems,such as low sensitivity for environment and remiss responsive of relative person’s demands,in the construction of Customs public service ability.Therefore,this paper is based on dynamic capability theory in the construction of public service ability and searches the approaches of influencing Customs public service which needs to initiatively adapt changes of environment and revise the organizational routines and process of static service ability from the perspective of dynamic adaptability.This article applies relevant literature,from the perspective of dynamic adaptability,to define the public service dynamic adaptability in the Customs,analyze the theoretical system and components of this ability,such as the ability of perception,learning and reset;furthermore,it studies the evolution of the public service dynamic adaptability in the Customs’s updating revision based on the ability’s applying cases and discusses and reveals the promoting mechanism of the public service dynamic adaptability in the Customs.Additionally,the study presents that the dynamic capabilities’ analysis system is useful for analyzing and understanding the update and revision process that Customs public service ability adapts environment;in this process,the public service dynamic adaptability in the Customs forms motivation,study and responsive systems.More importantly,aim at these three systems,the paper puts forward some approaches:improving risks management,optimizing organizational communication and establishing organizational flexibility.