The Research Of BIC On Time Delivery Improvement

With the increasing degree of global economic integration,the production of products is becoming more and more abundant,and consumers have more and more choices,which leads to increasingly fierce market competition.Consumer demand has entered a diversified and customized era,and customer orders have also shifted from “standardized,high-volume” to “personalized,small-volume”.Customers are becoming more and more personalized,and the requirements for delivery are getting higher and higher.Both traditional manufacturing companies,as well as Make To Order project-based manufacturing companies facing new challenges.Under this megatrend,manufacturing companies are trying to improve their production processes and change the traditional supply chain model in order to adapt to the changing market demands,so as to respond quickly to customer needs,expedite delivery and reduce supply chain costs.Win a place in the fierce competition.BIC is a small-scale manufacturer of small mechanical and electrical products.Due to the wide variety of products and many customized products,the components lead time is relatively long.In addition,many products have special specifications and small orders,which makes the delivery time unreliable,the company's on-time delivery rate is about 70%,seriously affecting the company's competitiveness.In view of this situation,this paper combines the 5WHY method,the ESIA method and the lean production idea,from the product development stage to the delivery to the customer,investigates BIC's order delivery process,analysed and found out the three main reasons for the low on-time delivery rate: wide variety of components;unreasonable contract review process and unreasonable shipment arrangement.By adopting the value flow chart method,propose to reduce non-value-added activities by using standard parts and common parts;optimize contract review process and coordinate the production plan with the ship schedule so as to improve the on-time delivery rateThe three main schemes proposed in this paper have achieved remarkable results in the implementation of BIC for half a year,effectively reducing the lead time,and greatly reducing the workload of engineering,procurement,quality,warehouse,and production,effectively improved on-time delivery rate.I hope to bring some reference value to other similar small and medium-sized export enterprises.