Research On Optimizing Performance Appraisal Scheme For Employees Of Kunyi Hotel Group

In the 21 st century,with the rapid development of China's tourism industry,China's economic hotels have entered a new round of rapid development period.The world's famous economic hotel brands,such as Ibis of Accor Group,Super 8 of St.Date Group and Days Inn,have also entered the Chinese market.At the same time,China's local economic hotel brands have entered a period of rapid development,such as China's Jinjiang Star and Home Express.Under the trend of rapid development of domestic economic hotels,some regional small economic hotel chains have seized the opportunity to develop rapidly,but they are facing the problems of weak management,poor capital operation and serious loss of personnel.Therefore,if regional economic hotels want to develop rapidly under the encirclement of domestic and foreign brand economic hotels,regional economic hotels will develop rapidly.The management system,especially the performance appraisal management of human resources,is particularly important.How to strengthen staff management and improve the performance of employees has become the top priority in the development of regional economic hotels.Kunyi Hotel Group is a regional economic hotel chain based on five northwest provinces.It was founded in 2012.At present,there are more than 300 employees and 12 single hotels.Apart from a single hotel in Xi'an,the management area is mainly concentrated in Gansu.Since its establishment,the problem of performance appraisal has been one of the main problems plaguing managers.Based on the in-depth investigation and analysis of the existing performance appraisal system of Kunyi Hotel Group,this paper finds out the problems existing in the current performance appraisal scheme,such as appraisal index,appraisal process,appraisal method,feedback and application of appraisal results.On the basis of the existing performance appraisal scheme of Kunyi Hotel Group and the characteristics of the staff,a set of performance appraisal schemes aiming at the characteristics of the staff were optimized,taking the "Front Office Reception" post as an example,while analyzing the problems existing in its current performance appraisal scheme,combining with the relevant theoretical knowledge of performance appraisal and based on the existing performance appraisal scheme of Kunyi Hotel Group.Firstly,this paper elaborates the research background,current situation,research methods and research contents;secondly,it explains the relevant theories cited in the analysis of problems;thirdly,it analyses the main problems of the performance appraisal system of the staff of Kunyi Hotel Group combined with relevant theories while investigating the current situation of the performance appraisal system of the staff of Kunyi Hotel Group.Fourthly,this paper makes a series of analysis on the problems existing in the performance appraisal system of the staff of Kunyi Hotel Group and puts forward corresponding optimization schemes for performance appraisal.Fifthly,it puts forward the system guarantee for the implementation of the optimization scheme for the staff performance appraisal of Kunyi Hotel Group.Finally,it puts forward the conclusions and prospects of the article.