Study On Tax Service Optimization Based On Taxpayer Satisfaction

At present,the reform of the State Council to streamline administration and delegate powers,combine control and optimize services has been carried out in depth,and the business environment has been gradually optimized.In the recent period,the "private enterprise symposium" has been carried out in full swing in various places.Entrepreneurs are most concerned about the relevant issues of tax collection and payment,which can reflect the important position of tax service work.The continuous improvement of the quality of tax service,the upgrading of tax service,and the implementation of tax service measures for the convenience of the people are conducive to boosting the "management service" and creating a good business environment.Firstly,this paper introduces the background and significance of the research on the satisfaction of tax service,expounds the status quo of the research on the satisfaction of tax service at home and abroad,and leads to the research ideas,contents and innovation points of this article.In the discussion of the overseas tax service advanced experience,focus on the overseas tax service advanced practices to our enlightenment.At last,the author puts forward some suggestions and strategies from three aspects.First,we will improve the quality of tax service,improve the business capabilities of tax cadres,step up publicity and training,and improve the consultation and support system.Second,we will establish and improve an assessment and supervision system,promote transparency in the tax administration system,establish a reasonable performance management system,and implement an accountability system.Third,speed up the construction of the "Internet + Tax Service" information,committed to the development of invoice acceptance,information services,online interaction and other online tax processing mode.The innovation of this paper lies in the study of tax services related to "Internet +".In today's high-speed development of information technology,relying on data analysis,the tax authorities are guided to attach importance to information construction and follow the trend of the times.For the future development of tax service measures to provide a guiding trend.