Research On The Status And Problems Of Interner+tax Payment Service In X City

China has entered a phase of the information age with computer technology rapid development.Therefore,the internet has been an indispensable part of people's daily life.With the continuous development of the modernization process,people's needs are constantly changing,when they play the role of taxpayers.The traditional tax service mode has failed to meet the requirements of taxpayers which is "more effective,more convenient and unlimited".In 2015,the State Administration of Taxation formulated the "Internet + Tax" action plan,which requiring tax authorities to use internet technology in their daily work.Combining database and Internet cloud with daily work,relying on Internet technology to promote the reform and development of tax services.For taxauthorities,taxcollection and tax management are the most important responsibilities,inaddition,tax service is also an significant basis for taxauthorities to shift their functions from management to service.Therefore,improving tax payment services by internet technology,raising people's taxawareness,thereby reducing service costs and improving service efficiency have become an important direction for tax authorities in recent years.The tax authorities in X City have continuously explored a new tax service mode and have achieved good results during recent years.Forinstance,through information technology to improve service quality and complete the online service system,developing a combination mode of online and offline service,hearing thesupervision and feedback from taxpayer.It gradually formed a modern tax payment service system in line with the local development situation,which was well received by taxpayers.On the other hand,it has encountered many problems during the Internet + tax service implement due to the lack of tax staff,poor education level of the citizen in City X and other reasons,for example,imperfect hardware equipment,lack of relevant technical personnel,and poor use of internet technology.This article is based on the era background of "Internet +" and studies related concepts and theories of tax service.Taking the tax authority of City X as the research target,using field surveys,questionnaires,internal information query and other research methods to fully understand the current status of Internet + tax service,which including the organizational structure,basic functions and operations of the tax service department in City X.Then taking City X's tax service status as a starting point,combined with previous advanced experience,explore the causes of the problems and propose solutions.Therefore,provide a reference for the development of "Internet + tax service" in city X.