| This thesis is an investigation into the stakeholders and their networks of communication and learning, found within the context of drinking water in an Ontario community. This research provides a soft systems analysis to complement the concurrent engineering systems analyses of the Joint Infrastructure Interdependencies Research Program. Literature and methods of interest include stakeholder analysis, facilitation, learning platforms, social networks, and communication for development. These combine to create a semi-structured interview tool that visually explores and evaluates the experiences of participants with drinking water emergencies, policies and learning. The resulting diagrams and comments come together to create images of individual stakeholders, groups and communities as they relate to one another in the different contexts. This research seeks to contribute to this sector by emphasizing the soft system complexities unacknowledged in regulated, technical drinking water management. |
