| The present study examines the moderating effects of both technology appraisals and years of experience with technology on the relationship between role stressors (ambiguity, conflict, and overload) and burnout (emotional exhaustion, depersonalization, and diminished personal accomplishment). Self-report surveys were obtained from 213 librarians working in academic and public libraries. Results provide partial support for the hypotheses. Role ambiguity positively correlates with diminished personal accomplishment and role conflict is the only stressor to account for significant variance in total emotional exhaustion, burnout frequency, and total burnout. Technology appraisals moderates the relationship between role ambiguity and depersonalization, as well as between role ambiguity and overall burnout. Three-way interaction effects of technology appraisals, years of experience with technology, and both role conflict and role overload account for significant variance in four outcome variables, including emotional exhaustion, depersonalization, diminished personal accomplishment, and overall burnout. Finally, implications and future research are discussed. |
