The effects of implementing a communication journal as a communication tool between parents and provider

Research has documented the importance of establishing a home/school connection and its positive influence on a child's development. The literature points to communication as the key to establishing this partnership with parents. The purpose of this qualitative study was to explore the effects of implementing a communication journal as a vehicle for communication between the parents and providers at a day care centre. Over a six week period participants maintained a communication journal exchanging daily communication using the format provided. Data gathering procedures included in-depth interviews before and after the implementation of the journal, maintenance of the journal, and written reflections during the process of using the journal. Analysis of the data revealed that there were two distinct categories of communication: communication about the care (physical health and well being), and communication about the growth and development of the child. Within the communication an implied purpose or intent of the entries emerged. These were identified as being characteristics of effective communication. The study concluded that, in this particular case, and for these participants, journals were an effective communication vehicle. Providers and parents perceived that there were several benefits emerging from the use of the journal and several ways that the journal facilitated communication. One compelling question became apparent in pursuing further understanding of the role communication plays in establishing the home/school connection and partnership in working for the optimal development of children. The question that remains for future research is: What purpose does communication serve in the respective roles of parents and providers, and in their perception of each other's roles?...