Legal Research On The The Consumers’ Rights And Interest In The China’s Third-party Payment

Since entering 2010,third-party payment has entered a stage of rapid expansion with the rapid development of Internet finance and e-commerce,and the development of science and technology has been rapid.However,the legal regulations in the field of third-party payment in China are still relatively lagging and relatively fragmented.Due to the network virtuality and technology of third-party payment,consumers who pay for third-party payment are more vulnerable to losses than ordinary consumers.They are in a relatively weak position compared with professional payment institutions,and must strengthen third-party payment.Protection of consumer rights in China.Based on this situation,this article takes the protection of the rights and interests of third-party payment consumers in China as the main content of the study,based on the basic concept and legal nature of third-party payment,as well as the academic theory of third-party payment currently studied at home and abroad.Data collection and analysis of related cases in the industry,comparisons of internal and external regulations in the industry,carding and summarization of laws and regulations,and horizontal comparison of domestic and foreign market experience analyze the status of third-party payment consumer protection in China from four aspects:legislation,administration,justice,and social supervision After discussion,it is found that there are four problems in the protection of the rights and interests of third-party payment consumers in China at present:fund security,right to know,personal information security,and dispute resolution mechanism.According to the existing problems,through research and comparison of relevant domestic and foreign market experience and mature mechanisms in other financial fields such as the securities industry,banking industry and insurance industry,corresponding suggestions are made in termsof legislation,supporting procedures,specific content,etc.First,through improvement The payment error handling procedures and the allocation of responsibilities and the supervision of customer reserves are used to strengthen the security of funds.Second,we should regulate the third-party information disclosure system by improving the legal system for information disclosure,clarifying the content forms of disclosure,and strengthening the protection of the right to know the format clauses.Third,strengthen the protection of personal information of third parties by unifying the establishment of the Personal Information Protection Law,the specific clarification of the right to information,and the improvement of specific supporting systems.Finally,by clarifying the issue of jurisdiction and related liability distribution,and establishing and improving a consumer compensation protection mechanism and a parallel multiple dispute resolution mechanism,the dispute settlement problem of third-party payments is improved.It is hoped that with the rapid development of China’s third-party payment industry and the increased emphasis on consumer protection,related laws and regulations and specific supporting systems will be gradually improved to promote the healthy and stable development of the third-party payment market.