| Nowadays,in terms of the internet,it has been playing an increasingly crucial role in social governance.Moreover,government agencies at all levels desire to achieve an effective connection with the social governance in grassroots by taking advantage of the network platform.The petition system which is unique in China is not only a vivid practice of implementing the vision of people-centered development,but also one of the major ways to promote governance in grassroots as an important institutional arrangement for the Communist Party and the government to maintain close ties with the mass,widely accept the supervision of them,protect their legitimate rights and interests and consolidate the foundation for the party and the government to govern in accordance with the law.Moreover,the combination of internet and petition system provides a guideline for the exploration and practice of comprehensive social governance in the current complex environment.By starting from the status quo of online petition in Jinchang,it sorts out the basic situations and operational status of online petition in the region.Afterwards,it integrates the relevant theories of public engagement,social conflicts,government process reconstruction and so on from the perspectives of the government and the public.Moreover,on such basis,it finds out the relevant problems existing in petition work of Jinchang in the background of network big data which are respectively uncompleted platforms,delayed responses and feedback,lack of ability and quality,inadequate publicity&guidance and so on by relying on literature research,case analysis,interview and questionnaire.Furthermore,it also deeply analyzes the reasons for such problems in the aspects of efficiency,feedback,network,propaganda and so on.Meanwhile,it puts forward the relevant countermeasures and suggestions accordingly including improving the platform,optimizing the process,highlighting feedback,utilizing the internet,promoting assessments,strengthening publicity and so on.Finally,it is conductive to enhancing the efficiency of online petition work in Jinchang. |
