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Research On The Influence Of Compulsory Citizenship Behavior On Job Burnout

Posted on:2018-10-24Degree:MasterType:Thesis
Country:ChinaCandidate:B LiFull Text:PDF
GTID:2507306353462304Subject:Business management
Abstract/Summary:
The national economic development has slowed down at present,and the market competition is becoming more and more intense.So the requirement of the enterprise is becoming more and more to the employees.In addition to the in-role behavior which employees must perform,compulsory extra-role behaviors are often appear.These behaviors which employees don’t want to do under the pressure of the superior and organizational climate be called compulsory citizenship behavior,Such as overtime and donations.Because these behaviors are mandatory and voluntary,CCB may produce a negative effect on employees’ behavior and block the realization of organizational goals.So the reasons and results of CCB become the important topic which scholars and managers pay close attention to.But the existing research often focuses on the cause of the CCB.the studies is very few on negative results of CCB.In fact,for the prevalence of CCB,the research of negative impact of the CCB and look for measures to reduce the influence is very important.So this article research CCB how to influence the employees’ behavior at first,which is called job burnout.In addition,in order to reduce the negative influence,this article need find out the role of perceptions of organizational justice and psychological capital through logical deduction of related research.This article designed the questionnaire which refer to the mature scale,and make the variance analysis and hierarchical regression analysis depend on SPSS20.0 and AMOS21.0.The conclusions are as follows:Firstly,CCB have a significant positive influence on job burnout and its dimensions,and perceptions of organizational justice play an intermediary role.Secondly,psychological capital adjust the negative influence of CCB to job burnout;Thirdly,when the perceptions of organizational justice play an intermediary role between CCB and job burnout and its various dimensions,psychological capital adjust this process.Fourthly,the variables of this article were effected by the demographic variables.Finally,this article put forward relative management implications and the future research direction.
Keywords/Search Tags:compulsory citizenship behavior, perceptions of organizational justice, job burnout, psychological capital
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