Study On Optimization Of Order Management Process For CR Steel Trading Corporation

With the rapid development of China’s national economy in modern society,China’s steel industry has made remarkable achievements and played a critical role in the growth of the national economy.And the high-quality development of the steel industry has placed higher demands on the steel trade.With the competing development and repeated construction of steel companies,the domestic steel market is oversupplied and the steel trade market is highly competitive.In the face of the increasingly severe market environment,steel trading companies must strengthen their internal management and make continuous improvements in response to their actual situation.Order business process management is an important task in steel trading management,which plays a critical role in ensuring the economic benefits of steel trading companies.Therefore,it is important for managers to continuously improve and refine the order business process management.This paper,taking CR company’s order management process as the research object,has conducted an in-depth study of CR company’s order management process based on business process management theory with the aim of pointing out the problems CR company in terms of its order management process,such as blocking order business process and low order response efficiency.Then it has discussed and analyzed the root causes of these problems and combined with the specific implementation steps of the BPI six-step method to put forward the improvement and optimization plan by combining theory and practice.The optimized process makes CR company’s internal and external communication efficient,order response efficiency improved,and the company’s market competitiveness rapidly enhanced.Through the case study of CR company,it has believed that optimizing the business process is an effective measure to enhance the competitiveness and win sustainable competitiveness,which is of strategic importance to the improvement of the overall operational efficiency of the company.It has expected that more companies will make use of process optimization management theory and practice to improve their competitiveness in the market and finally achieve a win-win situation for resources,customers,and enterprises.