Research On Interaction System Design Of Remote Intergenerational Communication Product

Urbanization has facilitated large-scale migration in China.On the one hand,structural migration provides many job opportunities for people,and on the other hand,it also divide the originally family into empty nest elders and youngsters far from hometowns.In this case,out of insight into communication needs,remote communication equipment and software came into being.However,there is no specific breakdown of user roles and scenarios in these equipment and software,especially in intergenerational communication scenarios with large age spans.Also,unequal operating thresholds and inaccurate function settings still exist in it.In addition,due to the contradiction between the traditional offline intergenerational support model and the needs that younger generations going out to realize their self-worth,the feasibility of the traditional intergenerational support model is questioned nowadays.Therefore,how to achieve effective communication and support between generations in remote situations has become a vital topic that needs to be solved urgently,so it has crucial research value.Literature research method,quantitative and qualitative research method,comparison method,induction method and interdisciplinary comprehensive research method are used to study the users’ practical needs of communication.Remote intergenerational communication products are taken as the main research object,and set easy-to-use,efficient and natural as the main research purpose.The current situation of interaction system design theory,intergenerational communication and some related products are first analyzed,summarize the feasibility of interactive system design framework intervention in remote intergenerational communication products,and provide a theoretical basis for follow-up.Secondly,the user research of intergenerational groups is carried out,the pain points and demands of actual users are excavated and summarized,and the opportunity points are extracted for the follow-up practice.Thirdly,based on the understanding of the design framework of the interaction system,the four-dimensional design strategy of "behavior operation based on communication subject accessibility","functional mechanism based on rich participation in communication activities","coordination adaptation based on the variability of communication environment" and "application perception based on communication product acceptance" of remote intergenerational communication products are constructed.Then,under the guidance of the design strategy,combined with the design direction summarized in the previous period,the practice from hardware to software,from interactive systems to visual solutions is carried out.Finally,a five-element evaluation system of "function,behavior,mechanism,mode,and vision" is established to test the usability of the scheme,and optimize the design level for the reasonable part of user feedback.The core implications of the project is not only provide the new ideas for solving intergenerational communication problems,but also expand the inherent framework of interaction system design theory,explore the feasibility of flexible combination with intergenerational communication,and provide a certain reference for subsequent related research.