Research On The Dilemma And Countermeasures Of Police-related Online Public Opinion In S City

The Internet has changed human’s cognitive thinking and value concept,broken the time and space barrier of information transmission,and exerted a profound influence on human production and life style.In the rapidly changing network information era,the complex social environment is easy to trigger hot spots of network public opinion.Due to the sensitivity and topic of occupation,public security organs often deal with the masses,which is easier to become the focus of social public opinion.The crisis management of police-related network public opinion is of great importance.Combining with 4 r crisis management theory of S city police network public opinion make a comprehensive analysis of typical cases,and explore the S city public security organs in dealing with the disposal of the emphases and difficulties in the process of and plugging point,put forward the countermeasures with pertinence and field,in order to further improve the S city involved police network public opinion to disposal work lay a solid theoretical basis and practical guidance.This paper mainly consists of five parts.The first part is the introduction,which mainly introduces the research background and significance of this paper,sorts out and comments on the domestic and foreign research status of police public relations and police-related online public opinions,clarifies the research content,methods and innovations,and builds a technical roadmap,laying a foundation for subsequent research.The second part is the overview and theoretical basis of police-related online public opinion,mainly illustrating the concept,characteristics and dual impact of police-related online public opinion on public security work,and introducing the feasibility of the application of 4R crisis management theory in police-related online public opinion in detail,laying a theoretical foundation for the following case analysis.The third part systematically utilizes 4R crisis management theory and adopts case analysis and interview method to summarize the public opinion evolution process of the two typical cases in S city and the shortcomings of the public security organs in each stage of response and disposal,providing reference for the following analysis of response and treatment difficulties and specific response strategies.The fourth part systematically analyzes the difficulties in dealing with police-related online public opinions of public security organs in S city by combining two typical cases.The fifth part combining with the above research,explains the S city public security organs to deal with wade p network public opinion to have three big basic principles and stages in 4 r crisis management mode of specific coping strategies,for the public security organ to better cope with wade p network public opinion,building harmonious relationship between the media and maintaining social harmony and stability provides positive exploration and power.