| During the 14th Five Year Plan period,China embarked on a new journey of building a socialist modern country in an all-round way.The Party Central Committee has made it a national strategy to actively respond to the aging population.General Secretary Xi Jinping has always been concerned about the development of the cause of the elderly.In the report of the 19 th National Congress of the Communist Party of China,he proposed that party committees and governments at all levels should attach great importance to the work of the elderly,implement the national strategy of actively responding to the aging of the population.Plan a new pattern of high-quality development of the elderly care industry during the 14 th five year plan.In recent years,the aging process of China’s population has accelerated.The aging trend of the elderly population has become increasingly obvious and the number of the elderly has gradually increased.The modernization process has weakened the ability of the traditional family pension model.The decrease of number and accompanying time of offsprings that resulting in the continuous decline of the traditional family pension model functionality.The traditional family pension model has been unable to meet the needs of the elderly.Pension institutions came into being in line with the times.There are two forms of pension institutions that account for a large proportion in China’s pension institution Market: public pension institutions and private pension institutions.In the new era,the elderly have new needs and new lifestyles.These two types of pension institutions can no longer meet the needs of the elderly.In the context of solving the problem of aging,there is a kind of elderly care institutions came out.That is funded by the government,meanwhile social capital participating in the operation and management of elderly care institutions,named public and private institutions for the elderly.How to seize the development opportunities of building public and private institutions for the elderly,improve their operation and management capabilities,and thus improve their performance is a problem that needs to be solved urgently.This paper first expounds the background and significance of the research,and then through the literature review of public and private institutions for the elderly,operation and management and enterprise performance.Based on the current situation of the operation and management of public and private institutions for the elderlys in Taiyuan,this paper mainly selects YZH elderly care service company for research.In the early stage,the author conducted a pre survey on pension companies and the government and distributed 100 questionnaires(September 2021).In the medium term,220 questionnaires were officially distributed to the management of the company and the government(November 2021).Interview relevant personnel at the later stage of the survey(December 2021).Form questionnaire and interview records through sorting.Analyzes the impact of internal management,financial management,customer perspective,learning growth and government policy factors on the performance of the public and private institution for the elderly.By using the Balanced Score card theory to build a theoretical model.By using SPSS 26.0 and SPSSAU statistical analysis software to analyze the collected valid questionnaires.This paper empirically studies the impact of internal management,financial management,customer perspective,learning growth on the performance improvement of the enterprise performance.The research results show that by improve internal management,financial management,customer perspective and learning growth has a significant positive impact on the improvement of the enterprise performance.The government policy play a role in the improve improve internal management and financial management to enterprise performance with a positive moderating effect.The government policy paly a role in improve customer perspective and learning growth on the performance to enterprises has not been proven.Finally,the empirical research results are discussed,the contribution of this paper is expounded from both theoretical and practical aspects.Analyzes the current situation of operation and management of YZH elderly care service company in depth.Explore the problems existing in the operation process and put forward relevant operation and management optimization schemes.It has certain practical significance for the improvement of the operation and management level of YZH elderly care service company.At the same time,it is helpful to improve the operation and management ability of the whole public and private institutions for the elderly. |