The Emotional Dimension Of Community Governance

As an important aspect of the social governance system,community governance occupies a fundamental position in the social governance system.Epidemic prevention and control is a major test of China’s social governance system and governance capacity.As the primary battleground of epidemic prevention and control,community governance problems reflected during epidemic prevention and control have sounded the alarm for China’s grassroots governance work.We should not only see that team construction,capital construction and system and mechanism construction bring positive benefits to community governance,but also must realize the importance of emotional governance,pay attention to the emotional needs of the masses and creatively give play to its governance advantages to promote the effective operation of the community.In this paper,a new crown under the background of Wu Han city G community outbreak epidemic prevention and control as a case study,take the field research method and case analysis method,the G community governance problems presented during the epidemic prevention and control of specific description,and in the face of public crisis,how to effectively build up the idea of emotional management,balancing the emotional needs,and how to effectively the emotional dimension can be incorporated into the stages of community prevention and control management work carries on the analysis and research,based on the summary analysis of its present management advantages and management experience,then explore the community governance "temperature" to"strength".Through the study found that the influence factors of governance performance more ascending community,or from the policy system,personnel,community resources,and governance model,but in the face of strong liquidity,significant differentiation in urban community complex individuals and the outbreak of public crisis in recent years,this mode the co-action of community governance,community governance needs to make a new adjustment and improvement.Field survey found that in epidemic crisis under the background of the new champions league,Wuhan G with other communities face the same in epidemic prevention and control,with a special focus on the emotional dimension of governance,creative play the advantages of emotional management mode,to improve community governance effect,finally prompted an community in Wu Han excellent typical epidemic prevention and control work.The G community reflects on the existing community governance model,takes emotional governance as the entry point to improve governance performance,and focuses on the integration of emotional elements in the multi-stage community epidemic prevention and control,analyzes the connecting emotions,and reconstructs the relationship between residents from three aspects:people-oriented governance concept,multiple governance subjects,and flexible governance means.Maintain emotion,strengthen service quality;Condensate emotion,create multi-participation and integration emotion,and soften the governance effect presented by the application of technology.Based on the positive role of emotional governance in community epidemic prevention and control,the future management of community crisis management and even normal governance can be inspired from the following aspects:First,cultivate emotions to strengthen the emotional link between cadres and the masses;Secondly,the consensus of community governance should be condensed in the emotion construction.Third,we should use flexible governance means in emotion to improve the benign operation of community governance through multiple paths.