Research On Optimization Of Teller Performance Management In Hohhot Branch Of X Ban

With the rapid development of "Internet plus" and the implementation of capital regulation policies,the banking industry is facing unprecedented challenges due to the constant changes in interest rate liberalization,payment convenience,product homogeneity and other factors,and the competition situation of banking institutions is becoming increasingly severe.Counter personnel are the most basic position in the bank’s human resource system,the front-line force of the business department,the service window,and the key element to measure the quality of the bank’s business.A set of perfect and effective performance management system can not only give full play to the enthusiasm of the tellers,but also indirectly improve the overall performance of the bank.Taking X Bank Hohhot Branch as the object of study,this study adopts the methods of literature and questionnaire survey to study the performance management status of tellers in X Bank Hohhot Branch.First of all,understand and analyze the current status of teller performance management in X Bank Hohhot Branch,and sort it out.Secondly,combined with the current performance management implementation status analysis of the cause of the problem.Finally,the balanced scorecard,key performance indicator method and 360 degree evaluation method are adopted to optimize the performance management of tellers in X Bank Hohhot Branch.In addition,in order to ensure the smooth implementation of the program,the corresponding organizational,institutional and technical guarantee measures have been formulated.The purpose of this study is to improve the existing performance management of X Bank Hohhot Branch by optimizing the performance management of the tellers,and improve the work enthusiasm of the tellers,so as to achieve the strategic goal of the enterprise.