| With the rapid development of the global economy and the improvement of science and technology,the competition between enterprises has become more and more fierce,and talents have become the core competitive resources of enterprises.The core resources of enterprises are talents,talents are the basic guarantee of enterprise development,excellent human resources formed competitive advantage is difficult to be imitated by other enterprises,for the sustainable development of enterprises play a vital role.Employee satisfaction is an important factor affecting the value of enterprise human resources,employee satisfaction is a state and degree of psychological demand satisfaction,and work dedication is the behavior of employees spontaneously and conscientiously.How to improve the satisfaction of employees,and then improve the dedication behavior of employees,and better play the value of human resources of enterprises,has attracted widespread attention from enterprises and academia.At present,China’s "dual carbon" commitment is driving the adjustment of the energy structure,and with the intensification of demand for clean energy and the deepening of the market-oriented reform of gas,electricity and carbon,the natural gas industry has ushered in new opportunities for historical development.The integrated energy and "carbon service" track is crowded,competition and imitation continue to intensify,and the importance of scale and characteristics is highlighted.With the profound changes in the structure of the natural gas industry and the deepening degree of marketization,it is required to accelerate business innovation and achieve personalized value creation.As ENN,which started with natural gas,this will be a huge development opportunity,and it will also be a huge test for ENN Group.This requires all ENN employees to work together to stand out from the competition in the future.Jiangsu ENN Group is a company with natural gas sales as its main business,and the turnover rate of employees in the first half of the past three years has reached about 30%,and there is a problem of high turnover rate.This thesis first analyzes the current situation of employee satisfaction and its influencing factors of Jiangsu ENN Group,further discusses the key factors affecting employee satisfaction,and puts forward countermeasures and suggestions to improve employee satisfaction on this basis,so as to provide experience for scientific and effective management of the company,reduce employee turnover rate,enhance company cohesion,and then provide experience for promoting the healthy development of the entire industry.Based on the understanding of the human resources of Jiangsu ENN Group,this thesis uses questionnaire survey to obtain data,and uses SPSS software to analyze the difference,correlation and regression analysis of the obtained questionnaire data.Through research and analysis,it is found that the relationship between work itself,salary and welfare,interpersonal relationships,career development and management recognition is positively correlated with employee satisfaction,which also shows that employee satisfaction does promote the work level of employees.Among them,"career development satisfaction" and "salary and welfare satisfaction" had the most significant impact on employee satisfaction.ENN Group’s employees differ significantly in satisfaction by position and seniority.Combined with the results of the questionnaire analysis,this thesis conducts targeted interviews with employees of Jiangsu ENN and finds the problems behind the key factors affecting the satisfaction of employees of Jiangsu ENN Group.Finally,through the root cause analysis,three management countermeasures and suggestions are put forward to improve the employee satisfaction of Jiangsu ENN Group,one is to optimize the salary and welfare structure,the other is to establish a reasonable promotion system,and the third is to meet the needs of employees with different characteristics,create a good humanistic environment,and achieve the purpose of improving employee satisfaction,in order to solve the problem of talent loss caused by the lack of employee satisfaction. |