Research On The Tqm Of Coal Logistics Of The Seventh Branch Of Qinhuangdao Port Co.Ltd

Comprehensive quality management is the management activity aimed at providing customers with satisfactory products and services.It establishes a scientific quality system based on product quality.With the development of social production,consumers pay more attention to the quality and service of products,This requires the enterprise to pay attention to quality management.Modern management scientists have long discovered that products and services are closely linked to all aspects of enterprise production and management.Therefore,the effective method for the enterprise to realize the operation objective is total quality management.The seventh branch of QinHuangdao Port co.LTD is the main unit of coal transportation in QinHuangdao port.It provides a guarantee for the country's energy transport,and tens of thousands tons of coal are transported every year.As a predominantly coal transportation logistics service enterprises,in order to better for The upstream and downstream users to provide quality services,improve The quality of loading and unloading efficiency,reduce The accident rate,The seventh branch of QinHuangdao Port co.,LTD senior management has established quality management target,The main theoretical basis for achieving this goal is The overall quality management,so The seventh branch of QinHuangdao Port co.Ltd.needs to develop a scientific and reasonable comprehensive quality management system and methods.This paper fully research The seventh branch of QinHuangdao Port co.,LTD quality management on The basis of The status quo,using The theory of quality management are analyzed its logistics operation system,a detailed analysis of The company's production process,equipment management,personnel training and quality management system and so on four aspects of management present situation,proposed The present stage The problems existing in The total quality management.On this basis,The key factors affecting quality management are found through The analytic hierarchy process based on The actual situation of coal logistics transportation of The seventh branch of QinHuangdao Port co.LTD.By drawing on the excellent quality management methods of well-known enterprises at home and abroad,the optimization scheme of total quality management is designed.The optimization scheme from two aspects of establishing quality management system and process control,combining the theory of PDCA cycle,quality system,all three theory,develop the production process,equipment management,personnel training and quality management system and so on four sorts of optimization scheme.In The end,The paper proposed five safeguard measures,which enabled The seventh branch of QinHuangdao co.LTD to effectively and quickly implement The optimization plan to all aspects of production.Emphasize improve the information communication mechanism,establish and linkage mechanism,the measures such as QC group inspired staff's work enthusiasm,through the system of quality management training to employees to improve quality consciousness,make the quality culture in the enterprise internal form.