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The Organizational Implementation Of Innovation In Information Technology

Posted on:2005-06-13Degree:DoctorType:Dissertation
Country:ChinaCandidate:D ChenFull Text:PDF
GTID:1116360152480065Subject:Systems Engineering
Abstract/Summary:PDF Full Text Request
The surge of economy and the growth of productivity are substantially owed toinformation technology, i.e. software, hardware and the advent of Internet. The socialand economic contribution of information technology to manufacture, agriculture,transportation, business, finance and government are fulfilled by means of organizationalchange. By refuting the productivity paradox of information technology, the dissertationshed light on the investment in information technology, improvement of assimilationcapacity of organization, implementation of information systems, and protection againstsoftware piracy.Previous study about public policy on market diffusion of information technology is justlimited to the R&D policy or the single diffusion policy. The single policy aboutinnovation about IT is too narrow to coordinate the vender, customers and thedecision-makers. In the respect of IT diffusion and assimilation, the thesis proposes thegeneration system of public policy, in which the vender, customer and the decisionmaker are fully coordinated and a series of public policy are generated to tune finely therate of diffusion. The outcome of the generation systems are risk elusion, consulting,subsidy for early users, tax on IT products, provision of information, and protection forIT patent. With the systems, the diffusion of IT innovation is more likely to achieve thepath with pareto optimization, which maximize the social welfare made up of thesurplus of consumers and producers.The organizational assimilation gap emerges during the implementation of informationtechnology whose knowledge barrier is strong or those technologies that can be dividedinto phases. This organizational assimilation gap of innovation in information technologyshows the illusion diffusion, illustrating that it is very likely that the implementation ofinformation technology might fail. In order to interpret the phenomena of assimilationgap, the dissertation investigates empirically four information technologies, whichincludes MRP-II, CAD, C program language and MAGE to give a clear definition andillustration of assimilation gap of information technology. The result shows that MRP-IIhas the least assimilation gap, and the gap of MRP-II diminish across the phase ofimplementation, while the MAGE has the widest assimilation gap, and the gap of MAGEbecome widened across time of implementation. This result indicates that MAGE has thestrongest knowledge barrier while the MRP-II has the least one. Further, the assimilationgap of CAD and C program language is widened at the early stage of implementation,and the gap diminishes across time. The empirical study that innovation of informationtechnology exert knowledge barrier on organizations, and different technologies hasdiverse knowledge barriers, thus showing diverse gaps and their trends acrossimplementation time.One of the missions of the dissertation is to make the assimilation gap disappear orweakened so as to make it successful to implement IT innovations. Business processreengineering and adaptation of information technology in the context of organizational ifitness are usually two reverse ways to solve the issue of assimilation gap. However, BPRmight impair the competitive edge and business opportunities. Hereby, the dissertationdifferentiates the specialty from BPR by showing that information technology could beadapted to fit the organizational needs. The empirical investigation of ERP has twoadaptation strategies, which includes the customer-initiated and firm-initiated strategy.The empirical results show the following conclusions (1) the satisfaction with ERP ofusers become stronger when the customer-initiated strategy is implemented;(2) thesatisfaction with ERP of users become stronger when the vender-initiated strategy isimplemented; (3) users will not give up customer-initiated strategy even if thevender-initiated strategy is implemented. Our results indicated...
Keywords/Search Tags:information technology, diffusion and assimilation, organizational fitness, network externalities, social Balkanization
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