The Study On The Improvement Of Human Resources Performance Based On Psychological Capital Intervention

In the research field of human resources management, psychological capital intervention has caught increasing attention in recent years. This research is to change the pattern of the human resources management, strengthen the psychological capital's positive influence on the staff, advance the organization's competitive advantage and the overall performance by discussing the performance study of human resources under the psychology capital intervention in this context. This research mainly discussed how the enterprise staffs psychological capital and all of its'dimensions affect the human resources performance through organizational citizenship behavior' based on the strategic human resources management theory, social exchange theory, volunteers behavior theory, positive psychology theory and positive organizational behavior theory. The specific conclusions are as follows:This study introduces the psychological capital intervention variables into the research of the human resources performance for the first time. There exists a close relationship among psychological capital intervention, organizational citizenship behavior and human resources performance in the field of the human resources management. The conclusion is that the psychological capital acts on the human resources performance mainly through citizen organizational behavior, and also the mutual influence between the psychological capital and the human resources performance. It reveals the internal mechanism of the acting of the psychological capital intervention on the human resources performance, and breaks through the boundedness of the previous research which focused only on the relationship between the psychological capital intervention and the human resource performance, the organizational citizenship behavior and the human resources performance, the psychological capital intervention and the organizational citizenship behavior.This study put forward a psychological capital intervention path model which based on three dimension "psychological capital intervention- organizational citizenship behavior-human resources performance" by reviewing the related literature. We also conducted empirical study by sampling employees in Dalian area. By verifying the theoretical model and related hypothesis, it turned out that confidence, hope, optimism and tenacity have a remarkable impact on employee's function behaviors of participation; Optimistic and tenacity have a remarkable impact on employee's loyal behavior; hope and tenacity have a remarkable impact on employee behavior due diligence. In various dimensions of organizational citizenship behavior, loyalty has a significant influence on function behaviors of participation and behavior due diligence:meanwhile function behaviors of participation has a significant influence on behavior due diligence. Behavior due diligence has a significant influence on task performance and Contextual Performance, while other organizational citizenship behavior does not have a significant influence on human resources performance.Result of this study is that the various dimensions of the psychological capital have a comprehensive influence on the generation of the function behaviors of participation, which is a result of a complex psychological drive; Hope and tenacity impel the staffs persistent pursuit of the future work, so as to promote the generation of due diligence behavior in a way of hints from the psychological level. When we see the psychological capital intervention's influence on the human resources performance, we find out that the mechanism of action of the psychological capital intervention mainly acting in two ways, one is that psychological capital intervention affects human resources performance through organizational citizenship behavior's due diligence behavior; another is that psychological capital intervention affects human resources performance by influencing due diligence behavior indirectly through the organizational citizenship behavior's loyal behavior and function participation behavior.The aim of this study is to explore the psychological capital on organizational justice and organizational citizenship behavior between regulatory role for the corporate human resource management theory and methods of exploration, companies can improve the fairness of psychological capital to strengthen the impact of organizational citizenship behavior efforts to improve their own competitiveness.