Research On Knowledge Management And Support Technology For Real Estate Enterprise

According to the development of the knowledge economy times, some capabilities should be possessed for the real estate development enterprise, which include the skilled ability to capture market chance and acute judgment, the excellent ability to operate capital and the outstanding ability of running and management. The behavior is that the profits source derived from development for the land of the firm will move to making use of the intelligence capital, that is the degree, capability and level of knowledge management(KM). The object of study in this paper is that the real estate development enterprise's KM, and the strategy plan, the motion and the support technical systems are researched. Then it will drive and encourage beneficially the real estate development enterprise to enter KM times in the aspect of its management science and practice.The research methods adopted by this paper include that the documents reading and the related investigation, the theory study, the case study, the qualitative analysis and microcosmic analysis. The contents involving KM system plan of the real estate development enterprise, its KM support technical systems and achievement have been studied in this paper, and the main contents as follows:As the preface of the paper, chapter 1 is concerning the KM theory, and the KM present situation of the real estate development enterprise, the study condition and the research theory foundation are expounded based on the summary of research on internal and external enterprise KM. With an emphasis, the KM plan system of real estate development enterprise is analyzed.Chapter 2 summarizes the organization characteristic of a real estate firm with knowledge on the basis of analyzing the intension and needs of modern business organization structure, and brings up an tentative idea for design the KM organization structure of the real estate development enterprise.Chapter 3 regards the knowledge resource of the real estate development enterprise as a main object of study, probing into the relationship between the enterprise organization competition and KM and into the business processes based on the life-cycle development of the real estate development enterprise, then excavates its knowledge contents to form the knowledge processes,in order to design and recombine the knowledge processes of the real estate development enterprise.In chapter 4, the knowledge map and the knowledge warehouse are its basic contents. The core business of the real estate development enterprise is analyzed, and how to construct the knowledge warehouse of the real estate development enterprise is focusing on being analyzed.The main contents of chapter 5 include the culture construction for the real estate development enterprise, the system design for KM incentive mechanisms, and the KM ability synthetic evaluation contents, the appraisal index system, the evaluation method and model, etc.The KM technology support systems are analyzed in Chapter 6 with a new viewpoint of the support circumstances, the hard technique systems and the soft technique systems for KM, and the framework into practice making use of the enterprise KM system and some related problems about maintaining are elaborated.A few success factors and announcements for carrying out KM of the real estate development firm have been obtained separately in Chapter 7 by the case study on developing the KM of several typical real estate development enterprises in China mainland and Hongkong.Some research results have been acquired by studying the contents over and above. They include that the KM plan academic systems for the real estate development enterprise have been constructed by analyzing systematically and deeply the four key segments about the KM organization, the knowledge resources and processes of KM, the knowledge map and the knowledge warehouse of real estate core business, the KM mechanisms of the real estate development enterprise; an organization structure model based on KM for the real estate development enterprise is provided; the knowledge resource systems of the real estate development enterprise are established composed of the construction knowledge, the groupware knowledge and the environment knowledge, and which reflect the correlation among the knowledge resource of the real estate development enterprise; the core businesses of the real estate development enterprise are abstracted, and the realization of knowledge map faced processes of the real estate development enterprise, the KM frame, and the construction of the knowledge warehouse are put forward in the paper too; the firm organization structure and the corporation culture are brought into the KM support environment of the support systems; a new viewpoint of the hard technique systems and the soft technique systems distinguished by the construction of KM flat and the software application of KM is set off, and the support technology systems of the real estate development enterprise are put forward, etc.By the research of this paper, a capable of operation to solving thought and the case reference to carry out KM for the real estate development enterprise are provided, thus it will be provided with the positive meaning of setting into action the construction of the real estate development enterprise and adapting the development of the knowledge economy.