Research On The Construction And Promotion Of Enterprises' It Capability

With the coming E-economy, IT plays a more and more important role in enterprises, and it not only changes organizational structure, modes of business operation and management modes, but it becomes the"necessity"of strategy. IT does not only improve the operating efficiency, but also bring sustained competitive advantages. However, in our country, informatization is late underway, and in the condition industrialization does not achieve, there were plenty of problem occurred in the course of informatization, in the result, the investment in informatization did not create expected commercial value. It becomes practical question under the way of new pattern industrialization that is how to make enterprises get out of quandary and obtain the sustained competitive advantage based on IT. This dissertation makes research on designing IT capability from strategy aimed at the question, in order to provide academic and practical references for enterprises'informatization.This dissertation reviews former studies in the field of relevant research in IT capability, aims to analyze how to design IT Capability and how to promote IT capability. For this purpose, the core concept of IT Capability is firstly defines, and the character and function are analyzed, and comparative research with relevant concepts is completed. Afterwards the dissertation explains theories related to IT capability, according as control relationship of"Input- Transform- Output- Feedback", develops the theory analysis framework of enterprise IT capability control model as the theory foundation. Because the concept of IT capability is put forward from the angle of"competitive advantage"in stategy management, the relativity between IT capability and sustained competitive advantage is analyzed, including the role of IT capability played in strategy alignment.Based on the analysis above, this dissertation makes the research on designing IT capability. From the view of capability, three dimensions of IT capability is designed, and its structure is analyzed. From the view of process, the dynamic process model is builded, and the formed process and dynamic character are analyzed. Then the theory model of IT capability evaluation—IT capability maturity model(ITCMM) is established, and the mechanism of the level of ITCMinfluencing the evaluation is explained. According to questionnaire, the index system of evalution is confirmed, and analytic hierarchy process(AHP) and fuzzy comprehensive evaluation are used. the evaluation research is convenient for knowing the status, and provides the foundation for promotion.In order to make further exploration on how to promote IT capability, this dissertation studies the process of capability evolvement, analyzes the basis of selforganization theory and evolvement in space. Then the path of capability promotion and policy are studies. The policy is put forward from the microcosmic and macroscopic respects, the microcosmic respect is based on the character of IT capability and structure of system,and macroscopic respect emphasizes recognition, trade standard and education system.In the final chapter of this dissertation, case study is designed on harbin boiler making factory, the practice and problem in informatization are analyzed objectively. Demonstration validates the main viewpoints and conclusions, such as the role of IT capability played in strategy aligment, the evalution process. The case study is expected to provide referable advises for other enterprises'informatization.