Research On The Influence Of Affect-based Management Strategy On Knowledge Team Performance

With the rapid growth of global information technology and the gradual intensification of competition,today’s work content is becoming increasingly complex and cannot be done independently by individual power.In order to solve complicated and ambiguous task problems and enhance resilience and innovation capabilities,modern organizations generally realize to establish knowledge teams.Knowledge teams take knowledge as their core resources and knowledge workers as their core members,and take knowledge-based tasks as their routine work.These characteristics make team quite different from the traditional teams,and the development process began to generate various problems that were not conscious of before.Thus,how to formulate appropriate management strategies to improve the performance of knowledge teams is the most important thing for organizations to gain competitive advantage.In a knowledge team,the process for members to complete tasks is more dependent on collaboration between members.This collaboration essentially transforms the team’s stock knowledge into flow knowledge through interpersonal interaction,enabling the team to complete complex tasks beyond individual capabilities.In the process of interpersonal interaction,each member is the subject of independent decision-making,and their psychological state determines the effect of knowledge flow.The psychological state of members,in interpersonal interaction,is constantly adjusted and changed,which influences the flow of knowledge and ultimately influences team performance.Thus,it is necessary to explore deeply into psychological level for effectively managing the performance of knowledge teams.Affect is the core component of people’s psychological activities.It plays a motive and organizational role that controls and regulates members’ thoughts and behaviors in the process of team development.In traditional team management,affect is regard as a harmful factor and should be abandoned.However,in knowledge team,affect is generated in the process of interpersonal interaction,which in turn promotes or restricts interpersonal interaction,thereby impacting team performance.Then,enhancing the positive effect and restraining the negative effect of affect on team performance are the key to manage knowledge teams through affect.Although there exist kinds of affective management methods in team management,there is a lack of corresponding management strategies to guide managers how to use these methods,that is,how to implement different management strategies for different members to improve team performance.Thus,how affect influences knowledge team performance,whether team performance could be promoted by affect-based management strategies are not only the question that this article focuses on,but also the difficult point of this article’s research.However,the development of a knowledge team is a process that cannot be "reversed".Once the management strategy and plan fail,it will bring irreparable and immeasurable losses to individuals,teams and social organizations.As members continue to learn knowledge in the process of interpersonal interaction,and change their own psychology and behavior according to the learned knowledge,knowledge team is essentially a complex adaptive system(CAS).Then,the performance management of knowledg teams can be studied with the help of the idea of complex adaptive system.Using an artificial team to replace the real team and performing computational experiments on the artificial team will eliminate the problem of non-inversion and will not bring any loss to reality.To this end,research is carried out in the following areas:(1)Establish a knowledge team modelIn order to conduct computational experiments,it is necessary to establish a computable model of the knowledge team.Including team model,member model,emotional process model and input and output modeling of team system.At the same time,the mechanism of team operation should be modeled,including affect process mechanism,interpersonal knowledge exchange mechanism,and coupling between mechanisms.(2)Simulate the task execution process of the knowledge teamIn the process of team execution,affect,knowledge,etc.continue to change with the execution of the task.This change has certain characteristics in certain situations,which influences team performance.Therefore,on the basis of the model and mechanism established in this paper,the team’s task execution process is simulated in the computer,so as to provide data support for studying the influence of affect on team performance.At the same time,this paper uses three test methods to test the model and computational experiment process,which proves that the model and calculation experiment process are reasonable.(3)Analyze the influence characteristics of affect and management strategies on team performanceThis paper designs progressive computational experiments.Through the analysis of the experimental results,the influence characteristics of affect and management strategies on team performance are discovered.The first experiment was carried out without the intervention and control of management strategies,in order to discover the internal mechanism of the influence of affect on team performance;the second experiment was based on the first experiment,through the implementation of different management strategies,and found differences effect of management strategy on affect formation and team performance,so as to provide decision support for selecting the best management strategy under different conditions.The research ideas and methods in this article expand the thinking of affect management and team development and management research.The research results provide decision-making support for the management of knowledge teams,and have important theoretical significance and practice for using affect to guide knowledge teams to develop in a favorable direction.