The Study Of Business Procedural Reproduction Of Lu Zhou Telecom

The critical competition, "all sorts of demands from customs and other changes have brought unprecedented pressure to Luzhou Telecom Corp. Any negligence and indiscretion in organization may result in ultimate failure. It is necessary for Luzhou Telecom Corp. to transfer the focus on production and promotion of products or service to other procedural items, such as organizational structure, operational mechanism and so on. New and consistent competition advantages all result from custom's satisfactory and changing innovations.A thorough procedural reproduction contains three phrases. First of all, by market researching, inter-communication and other methods, we need to find problems and begin to rearrange all procedures; Secondly, by reorganizing the management procedure of valued customers, the structure of Luzhou Telecom Corp., front and back SLA service protocol and KPI performance evaluation items, IT support, we can correct problems after segmental test. Thirdly, we can design the procedures of accounting and finance, procedure of net resource allocation, rolling net investing procedure. By the way of IT enforcing, we can accomplish the whole procedure reproduction.The focus of this article is to shorten customer feedback time and increase customers' satisfactory degree, by designing organizational structure and management procedure of valued customers, as well as front and back SLA service protocol and KPI performance evaluation items, and finally to increase revenue forLuzhou Telecom Corps.