Research On The Performance Management Of Administration In Universities

The management level of administration and ability of administration staffs determine the competitive capacity of universities. The performance appraisal of administration is a weakness in universities now. This article emphatically studies the performance management of administration in universities.First, this article puts the method of performance management which is universally used in enterprise into universities, and puts it to use in administration. It also sets up a performance management system, including position analysis, targeting performance, day-to-day supervision, feedback of results, building record of administration staffs and department, applying of evaluating results and building up performance appraisal system.Second, this article utilizes The Balanced Scorecard to resolve the department's performance indicators.It makes the content of the Balanced Scorecard: Customer Perspective, Financial Perspective, Internal Process Perspective, Innovation and Learning Perspective into latitude, it also uses Management By Objectives to resolve the department's performance indicators from the whole goal of the school in the indicators resolving table.Basing on the department's performance indicators, this article combines The Balanced Scorecard with Management By Objectives again to resolve the staff's and Position's performance indicators from department's performance indicators which was resolved from the whole goal of the school.It takes typical administration of HR university for example, sets up a complete system of department's and position's performance indicators.Finally, this article proposes a new thinking of taking care of stakeholders when applying performance appraisal in administration.There are many benefit relationships between different administration departments, between administration departments and students and teachers.