Research On The Quality Of Education Service To Association Of Southeast Asian Nations' Student Studying In China

With the rapid development of international education, many countries pay more attention to the problem of foreign student's education. After several decades, the education of foreign student studying in China have a rapid development, the number get the rapid growth, but the quality of education services was paid insufficient attention to. Foreign student studying in China in Guangxi with the promoting of China - ASEAN cooperation in the acceleration of the process, the number is growing rapidly. However, its economic foundation and development of higher education in Guangxi to a large extent affected the education of foreign student studying in China to develop, especially in education services quality, some problems still exist. In order to make the education of foreign student studying in China in Guangxi to a new level, and to better serve China - ASEAN economic development, the education of foreign student studying in China in Guangxi must speed up the development of the volume and paid insufficient attention to increase of the quality at the same time.This study in the first part has the summary of the present situation of China and the China Guangxi foreign student studying in China. In the second part, according to the services theory and the marketing theory, design the quality of educational services customer satisfaction questionnaire, through the investigation to analyze the China Guangxi education of foreign student studying in China satisfied with the quality of service, to reflect the quality of educational services. Papers based on the study of the assumptions, summary the procedures and the design of the questionnaire survey. The recovery of the data for statistical analysis use SPSS10.0, mainly to a factor analysis, the effectiveness and credibility of analysis, correlation analysis, significant test and multiple regression analysis. Through factor analysis, teaching management, and emotional investment, qualified teachers, facilities and equipment, logistical services, student participation in the six factors. In the analysis of data reliability and validity, data Cronbachαvalues and evaluation indicators half correlation coefficient of 0.5 and above, the data collected showed that high reliability and validity. The correlation analysis is mainly related to all levels of satisfaction with the overall satisfaction, and from the results, both have high relevance. Significant test is verified on several assumptions. From the results, different types of students and the length of time to study, the quality of educational services to students is different. Multiple regression analysis test factor analysis in a the six factors on the overall customer satisfaction predict, from the results, the six variables can predict students the quality of educational services 99.2% of the variance. Through data validation, on the quality of educational services that the customer satisfaction survey data can be well reflected the quality of educational services in Guangxi ASEAN students studying China. Finally, the students'educational services customer satisfaction descriptive analysis, reflect the current ASEAN China in the Guangxi students the quality of educational services and the status of the problems that exist. After investigation of come to the following conclusions:1, Quality of educational services of foreign student studying in China is a multidimensional concept.2, The analysis international of foreign student studying in China Education satisfied with the quality of services3, Through regression analysis, we identified the students the quality of educational services in the explanation of factors.According to the analysis of the view of the issue, the authors put forward the proposal in Guangxi Necessary Choice to improve the quality of educational services of the foreign student studying in China in Guangxi students in China, in order to to attract more the ASEAN countries students to study.1, Strengthen the staff'S concept of service2, strengthen the building of the contingent of teachers3, According to different students have different educational programmesAlthough the study concluded that the above, but due to various reasons, there is still many restrictions to be adequate conditions in the future to continue to study the case.