The Study Of ISO9000's Guidance In Colleges' Rear-Service Management

With the deepening of reform and opening up,the system of China's market of economy has gradually set up and improved constantly,the original model of logistics management in college has been unable to adapt the requirements of the development time.In addition,with the College Expansion,the scale of China's colleges and universities continue to expand,the pressure increased on Management in Colleges'Rear - Service and universities face more severe challenges.The job of Management in Colleges'Rear - Service how to take the initiative to adapt to the needs of economic reform and development at colleges and universities are facing a great challenge before us,the model of Management in Colleges'Rear- Service is directly related to the merits logistical socialization of college's success or failure of reform.In the new circumstances,Colleges'Rear-Service to introduce competition mechanisms and logistics service,has become a logistics management to further deepen the reform of colleges and universities,colleges and universities a huge logistical structure of an organization to carry out scientific,effective and of someone of management,in order to better development services for colleges and universities become a inevitable choice to college's reform in Colleges'Rear - Service Management.The ISO 9000 Quality Control System are common on the current international quality management standard system,logistics management at colleges and universities in the introduction of the ISO 9000 Quality Control System,is to draw on the ISO 9000 Quality Control System's requirements of the relevant standards;on target for further improve the environment;to implement the rules,to eliminate the risks of security,to protect the safety in production;to promote the logistics management tools and techniques' standardized,and has value to comprehensive logistics management level and enhance the quality of service,for the enrichment and development of logistics management theory system also has a positive significance.In the easy,quoted the ISO 9000 Quality Control System to the department of Colleges'Rear - Service Management,to improve and reform the department's quality of Colleges'Rear - Service Management a series of the logistics service.This paper is divided into five parts. Partâ… :is mainly to introduce the domestic logistics in Colleges'Rear- Service Management and the reform of society as well as logistics management reform ISO9000 applied research.Abroad through the ISO9000 quality standard system regarding the establishment and perfection,ISO9000 management methods:PDCA,introduction the experiences of the successful on national Management in Colleges'Rear - Service,recognizing that the current college logistic management reform task lies not only in the reform of logistics services to protect the basic mode,and should be committed to promoting the quality of the standardization of management,set up with the perfect logistics management is committed to efficient,scientific,intensive,standardized reforms.Partâ…¡:focuses on the Colleges' Rear - Service Management in order to achieve development by leaps and bounds,it is necessary to set up a mechanism in line with the logistics management, and ISO9000 quality management system is a more precisely the ideal management platform.The traditional model of logistics management is often made to act,arbitrary,and without leaving any evidence,and the ISO9000 quality management system attaches great importance to the evidence, pay attention to the institutionalization of each process,and standardized,systematic scientific. In-depth research and analysis system 1ISO9000 standards as well as the current content and the role of logistics management in China's colleges and universities exist on the basis of specific questions on how the application of enterprise management solution to ISO9000 Quality Management System Logistics Service Quality Management in Colleges and Universities question:Namely,customer focus;a leadership role;full participation;process methods;management systems approach; continuous improvement;fact-based decision-making methods;and supply-side and mutually beneficial relationship between our country and to contact the actual Logistics Management College, Chongqing Posts and Telecommunications University as an example of how to implement the ISO9000 quality management system.Partâ…¢has build a logistics group application ISO 9000 Quality Control System's standard flow, that is,first of all,set up the lead agency for implementing standards to carry out training.Leaders from the team set up a comprehensive Implementing Leaders;Group-wide training,actively respond to Implementing and General comparison,looking for suitable consultants three aspects;And by planning,developing quality management system.From teachers and students and relevant to determine the needs and expectations;achieve quality management objectives to determine the necessary processes and responsibilities and scientific groups to develop logistics business processes and standardize the three steps to the starting job.The preparation of quality manual,procedure documents,papers for working,as well as the quality of records;then the preparation of quality management system documents;and set up quality management system and the actual operation of quality management system;improve the quality of the final evaluation system.Partâ…£:Use Chongqing University of Posts and Telecommunications student canteens for example,elaborated on the standard of ISO 9000 Quality Control System implementation.From get ready to adopt ISO9000 quality Control system standard to import the system,then the student canteen and promote the full implementation of the system,and finally the associated authentication. Student canteen management has obtained a certain effect after the implementation of ISO 9000 Quality Control System:to establish a new quality management philosophy;unified service standards,improve work efficiency;standardized service procedures,formed a circle-style management;improve students overall satisfaction,access to teachers and students praise.And to applied the ISO9000 standard mass management system the question which existed in the implementation and proposed the solution.