On The Consciousness And Action Of The Head Of Kindergartens' Crisis Management In Shanghai

Kindergarten crises refer to the situations that happen in kindergartens or are relevant to the children or the staffs in them. Either existing or latent, they have or will have seriously influenced the reputation or the normal operation or the children and staffs in a kindergarten, such as an extraordinarily serious fire, a building collapse, a kindergarten bus accident and an earthquake and so on. Kindergarten crises have an important effect on young children and kindergarten. The heads' consciousness and action of crises management are important factors influencing the kindergarten's operation and young children's safety. The study focuses on the research of the management of such crises, covering the connotations of kindergarten crises, the status quo of their management and suggestions that help put the management into practice.This study mainly employs the methods of questionnaire and interview. The questionnaire mainly investigates the status quo of kindergarten crises management from two perspectives, namely, consciousness and action. While at the consciousness level, the questionnaire mainly surveys the heads of kindergarten's degree of attention about crises management, their knowledge about the types of crises, their consciousness about preventing the crises as well as their knowledge about the crises incurred by natural disasters. At the action level, it mainly investigates the publicizing and training of the crises, the rehearsals of dealing with various types of the crises, the state of promoting the crises education and reflections on the crises in practice.The study finds that the heads of the kindergartens get on their consciousness of crises management are higher than those on their crises management. Specifically, it shows as follows: the heads of the kindergartens pay more attention to the crises management, basically, they can understand the crises incurred by natural disasters and human will, agreeing that prevention is quite necessary. The shortcomings of the heads of kindergartens' crisis management are concretely manifested in the facts that the publicizing and training of the crises are insufficient; their rehearsals only target some but not all types of crises such as fire; they can not grasp the opportunities well; the crises education is conducted very small in number. The author also taps into the specific reasons for the gap between the two levels. For example, there are very few contents on the crises management; in operation, the researcher will find it very difficult to observe actual results. The study also finds that at both levels, there is very little difference among the three types of kindergartens.The study puts forward suggestions for crises management such as enforcing crisis consciousness, reflecting management actions, giving some advices on crisis education, getting some support from families and communities.