Research On American Campus Crisis Management

Without regarding the history, the public crisis management system of the U.S. has been regarded as the model in Western world. As a part of the public crisis management-campus crisis management is also a relatively mature system, especially after the 911 incident, the campus crisis management is alluring all levels government and the whole society's attention, and forming a rather special crisis management system.During the crisis management, the U.S. colleges and universities insist on keeping to the concept of "Life First, People-oriented; Prevention; Information Disclosure", and take various measures to deal with the campus crisis. Firstly, in the crisis prevention stage, the environmental review of the campus will be done by colleges and universities; various support campus safety policies developed; a number of projects or projects to develop the campus members of the sense of crisis planed. Secondly, during the preparatory phase of the crisis, the U.S. colleges and universities set up multi-disciplinary cultural crisis management team; develop crisis management plans; conduct crisis management exercises to test the effectiveness of crisis management plan. Thirdly, in the reaction stage, the U.S. colleges and universities crisis decision-making, implementation, consulting and supporting departments in the division of co-ordination on the basis of effective communication, put a crisis management plan into effect, reduce or avoid a crisis caused by the loss. Finally, in the crisis recovery phase, the United States colleges and universities take a variety of ways to eliminate the impact of the crisis, and assess the revision of the crisis management plan.American colleges and universities have accumulated successful experience of campus crisis management.i.e. focus on teamwork to improve the efficiency of crisis management; professional crisis management team; paying attention to the process of crisis management, the use of advanced technologies; emphasizing on assessing and research to promote the process of crisis management.However, there are still some shortcomes in the American campus crisis management, i.e. different levels of crisis management capabilities; stereotyped structures of crisis management plan.Study on the process of American colleges and universities crisis management, which can not only enrich the research in our owner higher institutions but also can provide useful advices for the reform of our campus crisis management in the future.